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LCBO

LCBO

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4.4 Google Review
105 Arthur St W, Thornbury, Ontario, N0H 2P0, Canada
(519) 599-3545 www.lcbo.com
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Google Reviews

Refresh Reviews 4.4


Oct 18, 2022
I've frequently shopped at this LCBO over the last 6 years and have had nothing but positive experiences, until today. I was shopping with my father and an employee walked up to me in the aisle and asked me if I was of age to drink. I'm 25 so that's totally reasonable, but after I said yes, they followed up by saying that I can't hold alcohol if I'm underage. They didn't ask to see my ID, so at this point I offered to show it, which they replied with "that would be nice" in a somewhat passive aggressive way. All of this would be fine if not a little weird until the next moment. When they saw my ID they commented that I'm a good looking guy and shouldn't be wearing a mask. All of this is inappropriate on SO MANY LEVELS. It is wrong both to comment on a customer's looks in this way, and no businesses should ever tell anyone to not wear a mask. Anyone could have health conditions that still requires them to mask up in public. The employee was named Michelle and seemed new, so I hope management talks to them about appropriate conduct in customer service. I feel uncomfortable with returning to this location, despite nothing but positive experiences until this point.

Feb 7, 2023
I will never be back I’ll go to craiglieth instead old girl with white hair has refused to serve me twice now the last time I was on way home from work and I guess a guy who was in there 15 minutes earlier had the same order but got rufused so she assumed I was buying it for him a 24 of bud light and a six of miller isn’t out of the ordinary get it together

Oct 22, 2022
Great store. I dropped in to grab some beers, lots of Ontario craft beer, even stuff from Bellwoods. There were the usual Canadian beers as well as great imports selection. I didn't inspect the wines and liquor but that is the majority of the store. The store is new and the staff were friendly and helpful. Will return again.

Sep 10, 2022
After much debate I am leaving this review after many bad experiences with in staff member named Kathy, the attitude she has with her co workers and with customer is appalling and no management has stepped on any occasion. Overall very unpleasant experiences within this business due to this staff member.

Feb 13, 2022
Small but balanced selection of wine. Vintages section could be bigger if I were looking to find fault. Staff are excellent, eager to help and knowledgeable.

INDUSTRY BLOGS

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of creating...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

#whiskey #smithville

Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey

Famous Women and the Repeal of Prohibition: Evolving Perspectives

#whiskey #smithville

While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey

Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey


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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 9 pm

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