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The Beer Store

The Beer Store

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4.3 Google Review
70 Hamilton St N, Hamilton, Ontario, L0R 2H0, Canada
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Google Reviews

Refresh Reviews 4.3


Jan 8, 2022
This is one of the most friendly places in Waterdown. The young man at the counter ALWAYS has a smile on his face and will always acknowledge you when you walk in and is never afraid to engage in conversation, the lady with the very short hair will always make herself available to help......you can't really tell who the Manager is because almost everyone there takes on the responsibility of "acting like a manager" which is paramount to any business. There is only one employee (a younger female) who hasn't bought into the "customer service mantra". Overall.....and in my opinion this store has the best staff in all of Waterdown. This store Manager should be credited for their leadership!!!

Oct 29, 2022
Friendly staff. Will definitely come to this location again

Aug 15, 2021
It used to be a great store with a walk-in fridge and a good selection of beer, but not any longer. Maybe pandemic is to blame. They don't have such basic beers as Waterloo Dark, for example. The craft beer section is pretty decent but less choice than in LCBO.

Aug 26, 2021
I know I look young, and I'm happy for your staff to ID me, as it's their job. But please don't embarrass me by saying I look about 14years old. Then laugh with the customer behind me about how young I look. I laughed it off with your staff, but it's humiliating.

Jun 16, 2020
So, this location just started accepting returns, which is awesome. But. My mom, just wanting to purchase, was SECOND in line but was left standing in the hot sun while people with empties, who arrived after her, were invited in to complete their returns. The Beer Store employee said there were too many in the store buying so mom would have to wait: yet she continued letting those with returns in. What the employee didn't seem to grasp was that those who were returning empties were staying in the store to then buy so she had to watch at least 6 people go in ahead of her, having been displaced by those bringing empties, which I didn't think was a fair practice. They should remedy this but since they're the only game in town, I doubt they'll care.

INDUSTRY BLOGS

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Opening Hours

Mon:10 am - 8 pm
Tue:10 am - 8 pm
Wed:10 am - 8 pm
Thu:10 am - 8 pm
Fri:10 am - 9 pm
Sat:10 am - 8 pm Today

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