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Freedom Forever - El Paso

Freedom Forever - El Paso

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4.4 Google Review
12135 Esther Lama Dr #Suite 1100, El Paso, Texas, 79936, United States
(888) 557-6431 www.freedomforever.com
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Google Reviews

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Sep 18, 2022
The experience with this company has been excellent since day one! Very professional and quick to getting back to me whenever I had questions. I have had the panels for six months now & I regret not having them installed sooner! Richard assisted with all the planning and details, he was very professional and always with a great attitude.

Dec 12, 2022
While Freedom Forever did have the best prices that we received out of 5 quotes the installation, customer service follow up, and the solar benefits have fallen drastically short. Installation was minimal (at best) and very limited contact of what was occurring at the time. Workers would show up without warning and we were not asked about what we may have wanted done. For example, we had three sky lights and they replaced two because they were in the area of work. Now that leaves the third sky light unmatched to the others and looks out of place. Installation was greater than originally stated and while we understood the supply chain issues went on far longer than quoted and even adjusted for supply issues. When contacting customer service about the delay and we wanted to cancel the contract we were threatened that we already signed the contract and that they would be happy to pursue in any means they deemed necessary. Lastly, the supposed savings have yet to be seen. Actually, our bills have nearly tripled in cost. When we contacted customer service, again, they stated they would send someone out to check the system and help us out .... we are still waiting to see anyone appear at our door. The Electric Company came out but could only verify that the power was coming into the system but not if the system was operating properly. Knowing what I know now (hindsight being 20-20) I would have never bought Solar from anyone if there is no benefit and certainly if I knew the way Freedom Forever operated would have gone with a different company even if they were more expensive. Oh, and all the ads you see about Solar being free for installation - is a lie. We are still paying for the next 30 years. This experience has made us contemplate selling and moving.

Dec 3, 2022
The experience with Freedom has been phenomenal. I had totally been on the fence about going solar. After I met with Richard, all my concerns and questions were answered and addressed. I was amazed at how fast and efficient the process was. I would definitely recommend Richard and Freedom to anyone. They are clearly on a level all their own.

Sep 23, 2022
Richard did an amazing job making sure we understood every step of the way what was going on. He made us feel comfortable and confident in our decision to go solar. The installation process was quick and easy. Would definitely recommend considering Freedom Forever if you plan on going solar. 😊

Dec 11, 2022
I was hesitant about getting solar panels installed at home, but after speaking to Richard, he took his time to explain the process and answered all my questions. I made the decision to go forward with the installation. It is an actual process, it took a couple of months from beginning to end but through out the process Richard was there the whole time making sure I understood what was going on. I will definitely recommend Freedom Forever to my friends and family

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Tue:6 am - 3 pm
Wed:6 am - 3 pm
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