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Semper Solaris

Name: Semper Solaris
Address: 1218 Spring St, Riverside, CA, 92507, US
Telephone: (951) 420-6205
Price range: $$$

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4.7 Google Review

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1218 Spring St, Riverside, California, 92507, United States

(951) 420-6205 www.sempersolaris.com/locations/inland-empire/?utm_source=GMB&utm_medium=gbp&utm_campaign=gmbie&utm_content=LOCAL%20SEO%20GMB%20IE

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Lisa Brown

Feb 13, 2023

They were great during the installation process, but if you have any kind of issue they ignore you in hopes you’ll go away. We have been unable to go on line to see if our panels are working and what our usage is. Our mother board has gone out twice. We finally received the second one, our system has been down for 4 months now. They sent us the motherboard, but we can’t get a hold of anyone to place it. I would not recommend this company, if you’re looking for any support after they have received your money or signed contract. They are really good at ignoring all calls, emails any kind of communication.

Frances Diggs

Oct 18, 2022

Update 10/18/2022 - They replaced the inverter under warranty on September 15, 2022. Was still having issues and they came back to correct them with in two days. The system is working just fine and today they were able to provide the website information to monitor our system. Update: I was very happy to receive a response to my review on the next business day. They ordered the inverter. They do not know the expected time of delivery at this time. I appreciate them reaching out and communicating with me regarding this concern. Our newly installed system of just over a year had the inverter go out. We had issues from the beginning that were ignored. It took two weeks for them to respond. They did after two weeks, we were told the inverter needed replaced and would be ordered. Two weeks later an appointment was made to replace it. The tech shows up late to tell me he will check the unit. NOTE we have not had solar working for the past month in the desert always over 102. Today 110 along with electricity being turned off from the electric company. I told him a tech was out. I informed we were told the inverter needs replaced. I said one should have been ordered weeks ago. He said it was not. Sorry for the miscommunication on their part. I sent them an email weeks before which addressed the fact the damages incurred due to having to pay for the electricity and how were they going to compensate us since we purchased their unit over 60k. No response. Now another day off of work, no pay and no response from the company. I explained all of this to the tech. He informed his supervisor would call me right then and he left. Never received a call. Followed up with an email to them as well as a response to their were you happy with our service. No contact made by them. This company has failed to communicate. Has no regard for their client and just doesn't care.

William Harris

Dec 6, 2022

These guys are absolutely awesome!!! They took the time to do the complete central AC job professionally and they even loaned a portable AC unit to us weeks before they started the installation. The best customer service I have ever had the pleasure of working with 👏🏽👏🏽👏🏽

Elli Macias

Jan 17, 2023

Explained everything upfront with no hidden fees or charges. They broke down the solar credit and how it can be put back towards your loan or you could keep it. 100% recommend.

Ryan Klamper

Feb 2, 2023

I am very disappointed with Semper Solaris, I purchased a roof and solar from them and have gotten zero follow up with issues. I have had no show appointments. Multiple “no call backs” I would not recommend Semper Solaris

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