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Solare Power, LLC

Solare Power, LLC

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1.0 1 review
4518 Webb Rd, Anderson, California, 96007, United States
(530) 561-4629 www.solarepwr.com
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Sep 12, 2023

A Nightmare of Delays and Disappointment in Solar Panel Installation

My experience with Solarepwr.com during a solar panel installation project at my property was highly disappointing and frustrating. The main issue was the persistent delays in the installation process, which caused significant inconvenience and were accompanied by a lack of communication from the company. Despite my efforts to contact them, there was no response, leaving me feeling ignored as a paying customer. Additionally, despite fulfilling my financial obligations, Solarepwr.com failed to uphold their commitments to timely installation and quality service, leading to doubts about their competence and professionalism.

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Jan 20, 2023
Solare Power, LLC just installed a solar system on my home in one day, and the price was the absolute lowest I found for essentially equivalent equipment after looking carefully for several months. The installation was hard work using a ballast system with almost 150 concrete blocks carried and placed on the Unirac ballasts to anchor the panels in place on my flat roof. A team of five, led by Adonis was courteous, friendly, and efficient. I especially appreciated two aspects of their work. First, when they left, the entire area was as clean as it was when they arrived. But most importantly, just before they left, Adonis did one last inspection of the entire installation to insure that it was done properly. It was a great experience!

Mar 2, 2023
UPDATE: I received a call back from Solare and they were very apologetic about everything that has happened. We cleared up why no one was here for our scheduled inspection. And we have a new inspection scheduled. They also reassured me that they will be repairing the roof shingles when they come out for the inspection. I really appreciated their call back and they made me feel confident that the remainder of the project will be done correctly and in a timely manner. I will update my review once the project is completed and the panels are working. ****************************************************************** Absolutely the worst service I have ever received on a home project. After the first visit from Solare to look over my property it too another 2 and a half months to get the permit for installation and get an appointment to install. The installation was quick. It took them about a day and a half. Upon inspection, which didn't happen until one month later because Solare never bothered to make an appointment for the inspection, the solar panels failed inspection. Because our city requires all conduits to be hidden inside the attic spaces if possible. The guy from Solare showed me the permit and in BIG BOLD LETTERS it said that the conduits must be hidden in the attic space. How these guys missed that is beyond me. He didn't even bother to apologize for their huge mistake. A week later they finally came to hide the conduits in the attic space. They damaged my roof singles in the process and just left them like that. My inspector literally just showed up right now and no one from Solare is here. I have tried calling them, leaving messages in voice mails that were not full because many of them were. We used Project Solar to start the process of our panels. Project Solare chose Solare to do the project. When I spoke to Project Solar they told me they can only email Solare. They didn't have a direct contact number. That is unbelievable. I need to get a response from you, Solare, right away or I will be forced to take other measures.

Apr 6, 2023
They were quick to collect money but slow to complete the work. They "completed" the install several weeks ago, and then we were hit by rainstorm after rainstorm. We had 7 roof leaks and they had been able to successful repair only 5. The field supervisor practically ghosted me and I had to contact Project solar to even get a final inspection scheduled which they ended up not showing up to. I have been working in good faith and gave them benefit of the doubt. However, they seem to be in no hurry. If they don't fix this soon, I may have to pursue legal actions. The savings with Project Solar is not worth the headache.

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