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Rocky Mountain Solar and Wind, Inc.

Name: Rocky Mountain Solar and Wind, Inc.
Address: 1120 N Circle Dr, Colorado Springs, CO, 80909, US
Telephone: (719) 330-3699
Price range: $$$

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2.7 Google Review

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1120 N Circle Dr #160, Colorado Springs, Colorado, 80909, United States

(719) 330-3699 www.rockymtnsolar.com

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Heather C

Nov 17, 2022

Be careful with this company. We agreed to have solar installed in October 2021. They immediately came out and dug a trench from our barn to our house and then because of continuous engineering delays left the trench in our yard for over 6 months creating a winter hazard for us. During this time of extensive delays our situation changed and we had to sell our home - asking to receive a refund for our partial 6k down payment. We were told 1k would be returned - keeping 5k for themselves for no work completed other than the trench and engineering communication - no parts were ordered or further work was done at our home in 8 months. The owner then said he would not return any money that he promised. If you choose this company - be careful - read your contract and make sure your bank only disburses what the contract says. Our bank - clean energy credit union - disbursed double what they were supposed to so we ended up losing several thousand dollars.

Kevin Bush

May 13, 2022

Won't service the $66,000 system they installed. I hired RM to install a system 10 years ago and I was very pleased with their service. I've even been a reference for them multiple times. I don't know what has changed, but when I needed a simple service two months ago, they gave me a runaround for weeks, promising to come out in a week and then going out of touch. When they finally committed to a service date, they waited until the only day we've had rain all year. Their foreman called me up to tell me that if they came out, they couldn't work in the rain (understandable), but would still charge me $150 for the service call and I'd have to schedule a second call at additional charge some other day. He didn't offer any other alternatives like coming the next day or waiving the charge if they had to reschedule. I told him that was unacceptable and asked him to go back to the owner and find a better solution. Instead I got a terse email from the owner telling me they were not longer interested in servicing my system and I could go find someone else. Had I known this is how I would be treated in the future, I would have gone with one of the big name solar providers instead. Regardless of what the sales person tells you, solar is not maintenance-free. You will have problems with the system. Inverters and panels go bad. And if the provider won't service it, you'll be looking at tens of thousands of dollars of useless glass and silicon. Sorry RM, based on my recent experience, I can't recommend you anymore and you've gone from five stars to two in my opinion. Please do not use any of my prior recommendations in your future marketing.

Wendy Chase

Aug 23, 2022

I have been calling for months and no one will return my calls. When I do speak with someone, you get a truck load of excuses as to why no one has called you back and fulfilled your request. Please don't go with this company, they are terrible with customer service. If I could give them a half star I would have.

Rick Wach

Dec 3, 2019

Rocky Mountain Solar has been a great partner and I’d gladly recommend them to any of my friends or neighbors. I am happy and would use them again. I did 3 bids with Rocky Mountain being the most responsive and willing to explain more of the basics to me from the beginning. Their price was competitive but I opted for their solution that included a slightly better solar panel that had better guaranteed capability over a few decades (it degraded much less than others over time). The work was done well, they communicated well, the workers were respectful and kept the area clean. They took care of my rebate work with the local utility and all permits. I had one main contact to work with thru the process and she was great to work with (excellent job Robin) The tool they have for me to watch my solar production is great – simple to see on my phone or a computer. I had one hiccup after the system was up, issue with being in an older part of the city, and they were very responsive and worked quickly with me to solve the issue.

John Scoggins

Mar 17, 2023

I called to ask if they install surge protectors and he said to go to the yellow pages... then Bye Bye and hung up on me!

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