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Venture Solar

Venture Solar

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4.5 Google Review
42 West St, Brooklyn, New York, 11222, United States
(800) 203-4158 venturesolar.com
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Google Reviews

Refresh Reviews 4.5


Mar 3, 2023
From sales to install to post install customer service and tech support Venture has maintained a positive experience. Communication is key and Kristopher Austin (Customer Experience Specialist) has shown that Venture understands this. I met with different solar companies and chose Venture because of their promise of long term customer satisfaction. So far they have not disappointed. And on another note, the installers did a fantastic job. I Never thought Solar panels could add to the curb appeal of my home but the clean installation and and beautiful clean black panels made that a reality.

Mar 28, 2023
Install went smoothly and quick. All of the installers were very friendly and helpful on all of the questions I brought up nice and neat work. Now I just have to wait for the turn on of the solar and take it from there.

Feb 7, 2023
Everyone I was in contact with from beginning to end was knowledgeable and willing to assist in each phase of the project. Kristopher was exceptional in coordinating visits to have the system brought on-line. He maintained communication and made sure that everything that needed to be done was accomplished in a timely fashion. I was impressed with his continued follow-up to make sure everything was completed and to my satisfaction. Carol coordinated the technicians and when appointments where scheduled they were kept and not continuously changed and rescheduled. Great team work.! So happy I chose Venture Solar for my solar project !!

Mar 3, 2023
What a fabulous experience this has been. The initial consult with the consultant, Justin Robinson, who explained all aspects of the program, the pros and cons of each choice, the potential tax benefits as well as the likely amount of power generation from the system, was excellent. Very impressive fellow. The installation process was similarly impressive: the electricians and installers were great guys and explained what they were doing at every stage. They did a fantastic job. When I was called to set up scheduling, it was always done at my convenience and the team always showed up on time. I couldn’t have been more impressed from start to finish. Excellent customer service. They say what they mean and mean what they say. A rare business quality these days. Highly recommended. You won’t be disappointed. And my solar panels look fantastic. Well done, Venture Solar. You have a customer for life.

Sep 28, 2022
I have to explain the reason why I gave such a low rating on this was mainly because of the lack of communication between departments at Venture solar. We really liked the salesman that we had and the installation of both panels and the electrical area was awesome. But I have to say that at every step, there seemed to be missing communication between each department. When we completed one step. We were told the next step would be done in "this" amount of time and when that department contacted us we found out that was not the case, that the amount of time that that next step would be completed would be a lot longer. The installation crew even showed up the morning the panels and electric was supposed to be installed and they had no idea that we had a metal roof. Even though I had stated this several times to the salesman salesman through verbal communication and texts. When we first signed the deal in April, we were told that the system would be up and running by August, no problem. We are now almost in October and it's still in progress.. The power company come out last week and installed a new meter and we were told the next day business day, someone would be out at our house giving us the app so we could monitor the system. When the power meter was done we contacted Venture solar and was told by a man named Skyler that someone would be contacting us on Monday to get the app downloaded and up and running. When this didn't happen and we reached out we were put in contact with another girl named Lisa who said oh no, this could take at least 30 days. My only advice to be is if you're going to do this process, plan on it taking a lot longer than anticipated or what is told you. I have no opinion to give about how great the solar panels produce electricity because I'm still waiting for the last step..

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