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Florida Power & Light Co

Florida Power & Light Co

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1.8 Google Review
1220 5th Ave N, Naples, Florida, 34102, United States
(239) 262-1322 www.fpl.com
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Oct 14, 2022
Haven't had power since 09/28 due to Hurricane Ian, trying to cancel service since I can't move back into my home for months. All FPL can do is try to charge my $159 for my pay plan while not allowing a service suspension or even being able to provide power to my house since their lines blew up the trees at the apartment behind me and need replaced. I wish their corporate staff could work 1% as hard as their line workers that are out there bringing Florida back to life.

Jan 19, 2023
Most unresponsive organization. They have had a turn on ticket since 1:17pm today and as of 5 pm they cannot tell when my power will be turned on. 1 day later and still no power and cannot tell me when it will be ready?

Mar 30, 2023
Have spent over 40 minutes in an endless cycle attempting to pay my bill. U stated 6 times u will send a link for a new p/w, it never happened. Do u operate entirely by robots?!! U get zero stars for service

Oct 2, 2022
FPL is a monopoly on our power and electricity. Hurricane Ian is a perfect example of why they should not be in control. They are human just like the rest of us- but they have a choice. And they choose not to inform you when they INTENTIONALLY or ACCIDENTALLY disconnect your power after the hurricane has passed for several days. This is why you go SOLAR with IQ8 inverters & have a battery back up so YOU are responsible for your well being instead of FPL. Because they are obviously happy to take your money and do the bare minimum in terms of communication… or dare I say worse than the bare minimum?

Jan 23, 2023
Lol literally humans with zero common sense and an inability of conversing, I tried switching my payment method lol they are the worst u think ur buying a heart transplant or traveling to Europe

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