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Entergy Louisiana

Name: Entergy Louisiana
Address: 2901 Cypress St, West Monroe, LA, 71291, US
Telephone: (800) 368-3749
Price range: $$$

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1.7 Google Review

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2901 Cypress St, West Monroe, Louisiana, 71291, United States

(800) 368-3749 www.entergy.com

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Valerie Owens

Apr 4, 2023

They are so slow. All of our food has melted. $100 worth of groceries ruined because they just take all day to flip a switch to turn our power on. And talk about corporate greed. They charge so much it's hard for people to even pay their bills. Customer service is useless. They just tell you the same thing. Some time today. Y'all should be ashamed of yourselves. Haven't eaten or showered because everything here is electric. It's after 2 pm. The worst electric company I've ever dealt with.

Dee Ross

Feb 1, 2023

Quick too cut off your power if you make any mistakes. They charge outrageous fees for reasons that have nothing too doo with you and your family. Made a 12 month payment arrangement with them when covid took my job, made every payment. Found out they charged me the extra for almost 18 months not 12. Last month they cut my family's power even though we paid by the date required. Customer service tells me it was a glitch in the automated system but claimed they could do nothing and I still had too pay reconnect fees and my next bill. I paid this company over 600 dollars in 2 weeks because of this "system glitch" but I have 3 small children what could I do? Every time the wind blows, or it gets a little icy the electricity goes off and we loose groceries and so much more. They won't fix our polls or wires. But charge more and more every month. This company is crooked and uses the fact that we need power to abuse us. Might as well be a syndicate with government backing.

Ivan Esparza

Mar 6, 2023

Definitely thief’s! I payed a past full amount and then they told me that I never paid the amount although I have the receipt and did not want to give me the money back or anything. They used that money to pay other bills coming out, not the amount owed. And said I would have to pay more, I don’t understand how someone could do that. Def not one I recommend but what can you do when there isn’t much energy company around!

Allyson Marie

Feb 2, 2023

The level billing is a joke, I am paying hundreds over what I owe because I chose this option when I first signed up. Now when I go to cancel it says I will owe money to quit level billing. This is the worst business. Also, I am stuck paying for damages that don’t even affect me. This company is a joke, greedy, and dishonest. And we have no where to run to

Falicia Adams

Sep 4, 2022

This business has became the worst, I only rated one star just to be able to comment. If I could give no stars it would be best for me. This company has let millions of long time customers down for greed. No matter how you put it it all boils down to greed. I’ll rate on my own👎🏾

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