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Wind Turbines of Ohio, LLC

Name: Wind Turbines of Ohio, LLC
Address: 981 E State St, Alliance, OH, 44601, US
Telephone: (330) 502-1250
Price range: $$$

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981 E State St, Alliance, Ohio, 44601, United States

(330) 502-1250 www.windturbinesofohio.com

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Denise Lanigan

Jan 4, 2023

I had an error reading show up on our Generac battery backup. Generac helped me to find someone that would help us (since their listing of contractors was wrong). On 11/30, I was told that Sam Courtney of Wind Turbines of Ohio would be contacting us - he didn't, and he didn't return my phone calls to him. On 12/15 (2 weeks later), I contacted Generac and asked for help. They were horrible and did not help at all. On 12/21 (3 weeks now), I filed a complaint against Generac. Literally, within minutes, Sam of Wind Turbines of Ohio contacted me (I'm sure that was purely coincidental). Not only did he contact me, he said that he would be out the very next day. This leads me believe that his problem was not that he was too busy, but too lazy. He came and assessed - simple fix, blown fuse. He said that he would call to get the part the next morning (12/23). He didn't. 12/27 I asked when the part would be in, no response. 12/29 I asked again, he responded that he would call in the morning. 1/2 I asked again, no response. By 1/3, I told him that I was waiting on him to return Generac's phone call, which he decided was a threat and is now refusing to do our work. He said that we should be happy that our system is working at all - so apparently we had gone from low priority to no priority. You should not use this company if you actually want your work to be completed in any kind of reasonable timeframe (if at all).

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