Black Hills Energy (Employee Access Only) - Energy - Cheyenne, WY - VerView
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Black Hills Energy (Employee Access Only)

Black Hills Energy (Employee Access Only)

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1.3 Google Review
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1301 W 24th St, Cheyenne, Wyoming, 82001, United States
(888) 890-5554 www.blackhillsenergy.com
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Google Reviews

Refresh Reviews 1.3
Jan 27, 2023
Been a forced customer for 10 years now, customer services is a joke. They don't seem to be able to get things scheduled in a timely manner. Their services techs are rude and careless. And the bills just continue to go sky high. How are we supposed to budget bill when every month you continue to raise the price. My household has cut back the heat and winterized the best we can and the bill continues to go up for less use. Please stop lining your pockets and start caring about your infrastructure community and customers!
Sep 12, 2022
Terrible. Just terrible. I have had auto payments with them for months now and it keeps getting turned off. I have the money to pay the bill and I have gone on the website and paid but it takes them 2 weeks to take the money out and then I get a letter saying “declined payment” with an over draft fee. I feel like they do this automatically so they can charge a late fee. This business feels like it’s just a bunch of crooks.
Dec 22, 2022
Would absolutely give this place a negative star if I could. Raising the prices on people who already can't afford your s***** services is messed up. Your bill will be around a certain amount all year then BAM your bill doubles in one month. My bill has never been over 150-160 and my usage has barely changed. My bill for next month is over 220!! Ridiculous!! Disgusting company that is only after money and screwing people over!!
Nov 28, 2022
The budget billing is a scam I live in a one bedroom apartment before signing up my bill was averaging out 70 to 80 dollars a month it was set around that bill after a few years it went way up. I’m paying 143.00 a month now. It keeps in increasing every year. I use low wattage led bulbs and I’m very conscious of my usage. I will no longer use this.
Mar 16, 2023
TERRIBLE COMPANY!!! I would give zero stars if possible. I 100% agree with all of the other reviews in regard to exploitation. What makes it even more mind boggling and aggravating, are the responses from the company saying, "please message me directly to go over your bill." That's not what we are asking for, because when we call to "go over the bill" we get excuses and justifications on WHY the pricing is so high, and why YOU feel it is okay. Y'all really know what you're doing though, jacking up the prices because you're the one of the only gas and electric companies available in the area, so people will HAVE to use you regardless. TERRIBLE!!

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Opening Hours

Mon:7 am - 6:30 pm
Tue:7 am - 6:30 pm
Wed:7 am - 6:30 pm
Thu:7 am - 6:30 pm
Fri:7 am - 6:30 pm