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Nova Scotia Power Inc

Name: Nova Scotia Power Inc
Address: 1223 Lower Water St, Halifax, NS, B3J 3S8, CA
Telephone: (902) 428-6230
Price range: $$$

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1.4 Google Review

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1223 Lower Water St, Halifax, Nova Scotia, B3J 3S8, Canada

(902) 428-6230 www.nspower.ca

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Refresh Reviews 1.4

Sebastian O'Malley

Dec 8, 2022

Disgusting monopoly company with absolutely terrible service, horrific prices, and even worse scheduling! To say this "company" is poorly run, is an insult to poorly run companies. It is unfortunate that I cannot give negative stars on this review. After WEEKS of trying to get power hooked up to my shop, and losing money every day, I am still without power, and have never been given an answer as to when I will be getting it. No matter how many times I call and ask for any kind of information or help. They simply do not seem to care. At all! They'll get to it when they get to it they say.

Nick Godin

Nov 22, 2022

Took 62 days to have power hooked up, been told multiple dates and when you call to advise they didn’t do it they cant tell you why or when they will “try” to do it again. Since they are a monopoly they can do what they want without loosing clients. Took a complaint to the utilities board to get somewhere.

Jeff Kelly

Mar 22, 2023

Bills are full of inconsistencies and seemingly false charges. Non matching fees can not be explained nor justified by the I'll equipped customer service reps. The MyAccount Insights is lame lip service where they hide b.s. fees. A terrible company to deal with in every regard.

Prabhleen Singh

Mar 27, 2023

would have given a 0 rating if that was an option. My appartment has heat included and somehow my bill went from $70 to $170 in winters. I have no dishwasher, no tv, no gaming console and just used electricity to work on my computer and somehow the electricity to run my computer has risen for them to more than double. The company is just enjoying monopoly over electricity which is why it is always surcharging. Talked with customer care agents multiple times but they do not offer any help. When trying by e-mail about this issue, nova scotia power did not reply to the e-mails for months and have still not replied. While calling them the agents do not help investigate if there was any mistake by chance. With thar going without any regulation, this company can scam people by charging them unrealistic bills every month without any consequences. They would even limit the feedback form to 200 words and would not let you submit more than 2. So, you cannot complaint about the awful service.

Tanya-Thérèse B.

Jan 24, 2023

If I could give them a negative rating I would. I paid my in full and I received a bill 2 weeks later later for 322.68. Bunch of crooks!!!!

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Opening Hours

Mon:8 am - 6 pm

Tue:8 am - 6 pm

Wed:8 am - 6 pm

Thu:8 am - 6 pm

Fri:8 am - 6 pm Open Today