Toronto Athletic Club

Group exercise classes are great. It's a multi-level gym, which is unique with a good size swimming pool on the top level. The main exercise area is huge with a great view of the city. Staff are friendly. There is a health clinic inside the club with great therapists. The membership fees are too expensive, and you need to have a referral in order to become a member.

Spectacular views, great facilities, this place is a gem!

trainer Jennifer very rude. Called my phone for a job opportunity. Completely disrespected with tone and intellect about my resume. Not a professional interview. worst experience and I didn't even step inside

overpriced and not well managed. they had common showers ( common showering area at ≈3000$ per first year 'VIP' club, can u grasp that ??? ) for a long time, then they renovated to private showers, but they didn't put doors on them for about half a year. eventually they put see through/murky glass doors. i guess privacy is kind of not a thing here, and frankly finishing the private showers but not ordering the doors for half a year feels like not so competent management. feels embarrassing for the city to be honest as the club uses the city's name, but it seems that the staff sees no shame in this and simply would argue with you all you'd like that sharing showers with other naked people is a normal thing in this day and age, in this environment, and for a very high price interesting to note that when I signed up I was told : 1) showers will be ready in January, 2) I can use one of the rooms to train when no public classes are running. both of these things were FALSE ADVERTISING, since PTs were not letting me use the room, and when I asked if the showers if they are ready in January I was told that it will take another 6 months to install the doors ( again this was AFTER they signed me up for a full year commitment and took my sign up fee ). looks like the primary profit model is selling personal training, feels that there are more personal trainers in the club than clients. personal trainers get priority on rooms, so YOU WILL BE KICKED OUT of empty rooms if the PT has a paying client and wants the room. they do not tell you when PTs need a room, there is no predictable schedule, they just simply ask you to leave the room when they come in they send lots of e-mails and ask for feedback, but when I did offer feedback the club manager ignored it and never answered. I see to another reviewer here they answered : "We have found our Member feedback to generally be very positive and when it is constructive, we ensure we are diligent to rectify". Sorry not true, in my experience. I provided constructive criticism and I was simply ignored by the manager Lorna Caldwell even if she had emailed me directly asking for feedback ( probably just some automated messaging system to keep up appearances ). I find the choice of this manager to ignore my feedback after herself asking for it quite RUDE and DISRESPECTFUL. marketing for the restaurant and personal training can feel aggressive, once again sadly, they don't seem to focus on a high quality facility but instead on selling personal trainers, additional services and keeping up appearances / looking good from the outside

I was interested in joining this place and got a tour but customer experience was so awful I wouldn't join even if it was free. Registration fee is now $1500 and they don't even have top notch equipment. Treadmills look like they are from the 90's. Any GoodLife in town has more modern stuff than this place.