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Main Street Health

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4.4 Google Review

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460 Main St E #Unit M3, Hamilton, Ontario, L8N 1K4, Canada

(905) 524-3709 mainstreethealth.ca

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Refresh Reviews 4.4

Gregory Hall

Sep 17, 2018

Could not get my name correct on paperwork. Not punctual whatsoever. But cut in my time if i am late. Offered promo for referral not honored. Not recommended.

Donna Lincoln

Sep 14, 2017

Great Customer Service. Next day delivery. A little pricey and wish they had concentrates such as budder/shatter and edibles would be great.

Carrie De Fazio

Jan 17, 2015

My mother was refer to Main Street Physio by a doctor from St. Joseph's Hospital. The doctor gave us the referral and told us that someone would be contacting us in the days to come. To my surprise, as we left the hospital they called to book a consultation visit. The person who help us book the consultation was very accommodating and got my mother an appointment within a couple days. Due to work schedules, neither my sister or I could take my mom in for her appointment, which made me very uneasy. I called my mother after her appointment and asked how it went. She said the front desk staff helped her with all her paperwork and all of her insurance questions. Appointments were set up for the following week before she even left. Weeks later I came to pick my mother up and met her [physiotherapist Sherry. She was extremely easy going and nice. Only negative is that it is a very busy place. Parking is hard to find and there are a lot of patients in the office. Overall great experience!

Manny Tabone

Sep 12, 2017

The Doctors and staff is great lots of free parking in the back wouldn't go anywhere else

Abigail Owen

Aug 16, 2017

To echo other reviewers, Dr. Jenny was indeed very good. However, the office staff are incompetent, rude, and potentially criminally negligent. I received care late 2016 and in May 2017, I received a notice that the clinic had "forgotten" to submit my payment online. Because so much time had passed, they needed me to submit signed paperwork to them in order for the claim to be filed. This letter was swiftly followed by two other letters, threatening me with a collections agency if I did not remit the payment for the service which, due to their own gross incompetence, they had not been compensated (allegedly -- who knows if this is actually the case; pending investigation from the insurance company). I complied with their request, and sent them the signed paperwork ahead of their deadline, yet they still turned the account over to collections and now I am required to pay -- in both time and money -- for their inability to do their job. It is shameful that they would treat their clients in such a careless and disrespectful manner, and I strongly urge you to consider going elsewhere for your care. As an aside, I arrived for a physiotherapy appointment only to learn that Dr. Jenny was "no longer with the clinic." I can only speculate how they treat their staff if their disregard towards their clients is any indication.

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