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BDO Canada LLP

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2.3 Google Review

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150 Caroline St S #201, Waterloo, Ontario, N2L 0A5, Canada

(519) 576-5220 www.bdo.ca/en-ca/locations/canadian-locations/bdo-kitchener-waterloo/?utm_source=google&utm_medium=organic&utm_campaign=local&utm_content=150CarolineStWaterloo

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Canadianmom 87

Apr 6, 2018

We went here to get information on getting our taxes done and the receptionists looked like we were asking them physics questions. We got no info whatsoever. We told them that we were new clients and they had no idea what to do. There were no smiles, no nice greetings nothing. The girl we dealt with didnâ€™t seem to explain things correctly but at least she was nice! Horrible experience and weâ€™ve dealt with a BDO before in another town and they were awesome! For a new location, this place literally sucks! Also, for $250 to do a basic tax return is lidarcis!

David Vikken

Mar 12, 2018

Gave them a 1 star review because it is 2018 and I'm still dealing with them for a 2016 tax refund that bdo claims I do not owe any more taxes on but the CRA has reassessed my account and keeps informing me that I owe nearly $4k. BDO has been completely unprofessional the entire time and has been a complete nightmare to deal with.

Sunny Day

Jul 6, 2017

Absolutely horrendous. It takes them days to respond to simple inquiries. When you bring your concern to their management, all you get is bad attitude and they would even go as far as ditching their clients for their own mistakes as they are unable to validate their own bad service and obviously ditching clients is their way to cover up their own mistakes. I find some of their staff very rude, unprofessional and judgmental. Very poor communications. My realtor (who has dealt with many of their customers) told me that BDO has made many mistakes on their customers' files and charge a lot for their unprofessional and unpleasant service. Buyer beware! It is "stay away" if you ask me.

Stan Marco

Aug 29, 2017

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