Glover & Associates

I used Glover & Associates buying a house - while the paperwork got done, they created so much additional work and tension, that I couldn’t imagine picking a worse lawyer for a such a straightforward transaction. The poor experience comes down to terrible communication, sloppiness, lack of empathy and nickel & diming customers. On the communication — while buying a house may be routine for Darryl Glover and his team, its usually a big deal for the buyer/seller. Numerous times I had to leave multiple messages and send several emails before I would get a response from anyone. This was particularly bad working with Sharon Thompson, their senior law clerk, who was completing that paperwork. Several times it took me getting my real estate agent (who made the referral) involved to get a reply from them. They blamed it on a busy time of year — well they shouldn’t take on more work, or set the expectation straight if they can’t handle it. Also, simply responding to say “we’re busy but will get back to you in a few days” would have helped so I didn’t have to keep chasing them. On sloppiness, they created a ton of extra work and pressure for me by not properly looking through electronic versions of docs before sending them the originals. Because I was not local, I spent a lot of time and effort getting an attorney to witness our signatures. Some places were missed by us, but I sent a scan of the complete doc to his office for review asking them to confirm all was good. We got focused on a particular issue, was told everything looked good, and 4 days later (a day after they received and 5 days before closing) I’m told about the missing items. Now I have to scramble to get another signing arranged, and have everything come down to the wire unnecessarily. A lot of extra time and cost for me due to their mistake. I suggested they pay for the courier (as a small gesture acknowledging their responsibility for the mistake) but that was ignored. On their lack of empathy — there were other parts of the process that I kept asking for clarity on timing and process, but was never given any. They also left everything to the last minute — I asked many times for weeks what the final amount would be and got radio silence. I then found out 4 days before closing they hadn’t yet even connected with the seller’s attorney and therefore didn’t know till then. These things all created unnecessary anxiety for us, but it was quite obvious they didn’t care. They also added on a last minute egregious charge that was first mentioned/seen only in the final payment amount 2 days before close (despite having known since before they accepted the business), but by then you can't do anything as you just need to get the deal done.

Darryl is wonderful to work with and is really just a super nice person in general. He really is able to make you feel at ease with his kindness and expertise and is always timely and professional. I am really glad I met him and highly recommend Glover & Associates!

Mr. Glover provided excellent advice and guidance through an intimidating legal matter. His calm, thorough approach was certainly appreciated.

I’ve worked with Darryl for more than a decade now on many legal matters. He is a lawyer I actually enjoy meeting! My legal matters are handled with utmost care, and I *always* recommend Darryl’s office to my business associates, family, and close friends. Darryl is a great partner and friend. Best Toronto lawyer I’ve worked with! You want Glover Law on your side.

Darryl and his team are awesome!