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RBC Insurance

RBC Insurance

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4.2 Google Review
55 Bryne Dr, Barrie, Ontario, L4N 8V8, Canada
(705) 725-7402 www.rbcinsurance.com
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Google Reviews

Refresh Reviews 4.2


Mar 28, 2018
I'm extremely disappointed with the service I received from RBC today. I inquired about car insurance rates for a new car I was interested in taking. I currently already have home auto and banking services with RBC. I was advised that my rates would not increase more than $8 more a month for the vehicle I was considering. So I went ahead with the purchase locking into a 7 year contract after spending three days nickel and dining to ensure I would be able to afford it. Cutting it close to $50 a month I was assured that "I don't have to worry". I call back today to go over the details and was advised that now I will need to pay $29 more a month. The woman argued with me for twenty minutes refusing to take responsibility for her mistake! Finally she admitted that she made a mistake after pissing me off enough. Still insisting that there's nothing she could do, she's not sure where she got that number from. Instead of trying to make things right with me, or even uphold a positive business experience I was told that there's nothing more she can do and if I don't like it, then to look with another provider. I have been a RBC client for 18 years opening my first account with you. I am Mortified that a company would treat a long time client this way let alone take no action to make things right or rectify the situation in some way. I will be switching all of my services else where if this how your employees view business. I don't even know what else to say except I'm pissed off that I was screwed over by you and if you truly care about your clients and their banking needs then you'll amend this and make it right.

Mar 3, 2017
Had a great experience with Brian who filled in for the lady I was originally supposed to meet with but unfortunately she was tied up. Brian was great he knew exactly what was going on didn't really have to explain why I was there. That was great. I am also very happy that when the lady I originally got the auto quote from was able to find a way to make it cheaper for me then originally discussed.

Sep 4, 2017
so far happy with this company, the rates for my teenage daughter to have her own insurance are great compared to everyone else I called

Jun 30, 2016
RBC insurance is most likely going to over charge you. Best look elsewhere.

May 11, 2018

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Mon:10 am - 6 pm
Tue:10 am - 6 pm
Wed:10 am - 7 pm
Thu:10 am - 8 pm
Fri:10 am - 6 pm
Sat:10 am - 3 pm