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CAA Store - Brantford

CAA Store - Brantford

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3.4 Google Review
300 King George Rd, Brantford, Ontario, N3R5L8, Canada
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Google Reviews

Refresh Reviews 3.4


Jul 20, 2019
Friendly. Many brochures to view/take. Convenient location, plenty of parking.

Apr 4, 2019
Very nice deals on movie tickets, but slow service.

Jan 2, 2019
Clean and bright store. Friendly and helpful staff. Quick and efficient service. Always stop in when I'm in town.

Feb 23, 2019
Friendly staff. Good service. Array of gear for vehicle safety and travel.

Dec 27, 2018
Had a less-than-stellar experience today buying travel insurance. I waited 40 minutes in order to purchase travel insurance, along with another couple, and ended up leaving before I purchased insurance, as the wait was never-ending. Even though there were two individuals at the front counter, I was still directed to the only person could apparently help me pay for travel insurance, who was sitting with another couple booking a trip. I've been to this location many times to purchase travel insurance for my family, which normally only takes a few minutes. I have no issue waiting my turn, but found the lack of customer service very unfortunate. It was confused why I was directed to someone else to wait for/pay for travel insurance, when I've always paid at the front counter in the past. Moreover, as the wait would have been lengthy, I would have appreciated being told this in advance, so I could have come back another time. I will highly re-consider purchasing insurance at this location in the future.

INDUSTRY BLOGS

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Opening Hours

Mon:9 am - 6 pm
Tue:9 am - 6 pm
Wed:9 am - 6 pm
Thu:9 am - 7 pm
Fri:9 am - 7 pm
Sat:9 am - 5 pm Today

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