Economical Insurance

Great Atmosphere and Amazing staff to help with your problems.

I would like to acknowledge that this is the best insurance company we have dealt with at any time. I had some trouble and there was some issues to get through, but in the end they honored the repairs to our property and we were able to come to a negotiated settlement. The adjuster was nice, friendly and very professional. One thing I will say and why I did not give a 5 star rating is: If Economical ever tries to bring an Engineering firm from Barry into asses your claim that goes by the name of MFAL (Michael Flynn and Associates LTD.) Tell them you want a different firm to come in. One that is more independent towards finding out the true and wants to look for the facts instead of make assumptions to what happened. Insurance companies I think love these guys. He even bragged to me that he has denied clams and just did one recently in a report for a builder about a pressure treated wall. The contractor was wanting to put it through insurance and he was saying it was due to the grade of pressure treated wood that he used. WHAT? REALLY? Why would a guy brag about this in front of the insurance adjuster to their customer? Only reason I can think is he maybe wants to be popular. Nudge nudge wink wink if you know what I mean. DO NOT LET HIM NEAR YOUR CLAIM EVER. Economical did make things correct with us in the end, and that is why I am recommending them as an insurance company with some integrity. Thank you Economical.

Was there for a probable job opportunity discussion. Calm place in Keitchner. Staff was helpful. Culture of the organization looked cool and good people.

I had a claim several years ago after my vehicle was struck by another driver. I found their response to be absolutely sleazy. They first delayed speaking to me for many days, until I went into this location and asked to speak to someone about my claim. They phoned me immediately after that saying I didn't need to go in person and that they were just about to contact me anyway. This was just the start of their games. Next came their statement that my vehicle had a market value of merely $500 so that is all they would pay. The guy who estimated also left the doors unlocked, leading to some brand new parts being stolen from the vehicle. I told them that $500 would not work for me, I would get an appraisal to show the value was far higher. At this point they told the bodyshop that I was not insured and they would not pay storage so he should scrap the vehicle immediately. He asked me about this and I told him that was untrue and I would gladly pay the storage fee regardless so he kept the vehicle at his shop. More time went by and I got to the point where I had an appraised value and this insurance company had a new game - they claimed I was at fault so they couldn't pay. I said I was not - another car ran into me and the police had determined they were at fault and charged the driver. Then they did not have a copy of the police report yet so they couldn't determine who was at fault. I had to do so more leg work at the police reporting center to find out that the report had been faxed weeks ago and showed the other driver at fault. They faxed it again, while I stood there. When confronted with this, the insurance company suddenly found the original report. I did end up with a fair settlement, many times greater than the original $500 joke of an offer, but it was well over a month of fighting. Needless to say I dumped this company immediately after. This was years ago, and maybe they have improved, but I hold a grudge and will never trust or deal with this company again.

Great place