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Allstate Insurance: Guelph Agency

Allstate Insurance: Guelph Agency

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2.7 Google Review
160 Kortright Rd W #Unit 6, Guelph, Ontario, N1G 4W2, Canada
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Feb 27, 2019
Avoid at all costs. I was rear ended on the 401 and being rushed into settling for not enough money.... they use a terrible 3rd party to off you money.... back to intact.. update.. after 2 weeks I finally get a payout for less then what my van is worth.... save a headache

Dec 10, 2018
Helpful and professional customer service heather was very friendly and Susan was so knowledgeable and professional in the insurance industry she really helped explaining my renewal and made sure I had all the right coverages I needed for my home and auto policies. She even found some ways to lower my rates! Overall great service! I will be renewing with Allstate for many years to come!

Oct 3, 2018
Great rates. It was well worth reaching out to get a quote for both home and auto insurance

Oct 14, 2018
I opened home and auto insurance with this branch in my early 20s. I'm almost 40 now. Customer service has always been bad. Now after almost 20 years I get a letter saying because I had 2 minor accidents in the past 3 years (none before that), they will no longer insure me for auto and underwrite my "risk". What?? Accidents are ACCIDENTS and that's why we pay for insurance. I'm taking my policies elsewhere and would not recommend Allstate to anyone.

Dec 10, 2018
I called in to get a letter of claims experience and was told that the only way to get it immediately was if I waited on hold while the document was prepared. They said if I did not wait on hold it would take 2 - 3 business days to send the same email. After five minutes on hold, someone picked up the phone and said they emailed it to me. lol I cannot make this up, so ridiculous.

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