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Lisa Cruickshank - State Farm Insurance Agent

Lisa Cruickshank - State Farm Insurance Agent

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3.7 Google Review
1615 Orléans Blvd, Ottawa, Ontario, K1C 7E2, Canada
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Jan 30, 2019
Lisa and Tasha have been wonderful! My husband and I have received a quick and efficient service for our home and auto insurance. They responded quickly and facilitated the process for us. They were also personable and made the process an enjoyable one. We would highly recommend their services for your insurance needs!

Feb 1, 2019
Lisa and Tasha have been so much more than a resource for insurance! Not only can I trust that I will receive an answer to my (many) questions quickly, but I can always, ALWAYS, count on them to give me accurate, current information, and even answer questions I didn't know I should ask! I genuinely feel like Lisa is always looking out for the best interests of me and my family. She works with her clients on a human level that goes beyond client care, and certainly exceeds the industry norm!

Nov 28, 2018
Friendly and personalized service. Always someone on the line to talk to with immediate answers. So happy to have my family insured with Lisa and her team!!

May 22, 2018
My wife and I were looking for cars and found a great deal much more quickly than anticipated. We had to act fast before it was gone. Lisa responded within 2 hours to my initial e-mail and then Tasha helped us finalize everything in the few days that followed. In less than a week we had everything in place insurance wise for the new vehicle. We were very impressed with their speedy replies and great customer service.

Aug 12, 2018
I wanted to switch insurance companies to state farm. I provided Tasha, the assitant, details she requested. They then wanted me to run around and provide other information that made no sense - my wifes driving history??? Why would they ask for my wifes history when she doesn't ride a motorcycle. I tried to explain, in writing, to Tasha that my motorcycle policy is different from my home and car policy and this should not in any way involve my wife. Unfortunately, this was a bit too complicated. I'm going to stay with my original insurance company. Reading reviews other people provided reinforces that they have no idea what it is that they are doing or care. Reviewers are right, they blame head office for asking for information and for information that is not their business. And yes they don't respond to voice messages or emails! Head office if you are reading this you may want to ask........

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