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BrokerLink

BrokerLink

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3.1 Google Review
101-3009 St Joseph Blvd, Ottawa, Ontario, K1E 1E1, Canada
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Apr 13, 2019
I didn't have a very good experience with brokerlink. The customer service I experienced was not pleasant. The rates were very good though.

Jan 4, 2019
Michel Poirier is extremely accessible and calls me when my policies need to be renewed to make sure all is well with my assets and to see if I need anything else. He also provides me with the latest tips and advice to keep my premiums as low as possible while giving me the best coverage out there. He manages all my major assets and I've referred him over a dozen clients. I honestly didnt know an insurance broker could be so good and provide so much value.

Jun 4, 2019
Getting through to a broker is always and issue and callbacks are slow or non existent.

Jul 5, 2018
They might work hard to get your business, but they sure don't keep doing that after you are locked into a contract. Emails take days or weeks for a response, and my broker is constantly "out of the office". When I moved, my price more than doubled to $322 and I have gotten quotes from other companies at $189 with my new address. Sylvie, the Branch Manager was less than helpful and outright rude after she called me based on a survey I filled out. She said impossible to get my price lowered and I would be charged a cancellation fee (she said she didn't know the amount either) if I wanted to switch... *I would strongly recommend going direct to the insurance company, I have never had this kind of problems with any insurance companies in the past.

Nov 14, 2018
So one of the brokers mislead people by starting policies before they even take possession of their vehicle? Also lying to them saying you have to pay first and last month before cancelling a policy? Besides that sending a cancellation request without a proper policy number on it? Beyond unethical practices happening here and I hope RIBO takes action on your broker.

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