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Dominion Of Canada General Insurance Company The

Dominion Of Canada General Insurance Company The

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1.4 Google Review
155 Queen St #300, Ottawa, Ontario, K1P 6E5, Canada
(613) 233-1363 www.travelerscanada.ca
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May 14, 2019
I have been with them for years. And last month They took the home insurance and left my car insurance. I called them and the agent said it's my fault but I have to pay NSF fee and the money was in my account. They sent me a letter and because we are french speaking I was thinking that I have to pay before 12 but when I called them they cancelled it and said it was 8 . I tried to explain but nothing and the guy Martin is rude and do not want to understand or help me for solutions. I have to pay for their fault. I will have in my history this bad record also if I Paid 2 days after. They forgot many years with them without any complaint. They wanted me to pay more with others companies that they work with them. I will tell to my friends and everybody that this company is bad with her clients

Jan 16, 2019
Simply changed the car, the remaining premium jumped by more than $200 as a "penalty". That's how they treat their loyal customers who stay with them just with another vehicle? If so I will change the insurance company. This is absolutely unacceptable.

Mar 5, 2019
Don’t ever use this company! Stay away and take your money somewhere, anywhere else. I’ve made a claim over a month and a half ago and they refuse to make a single effort to pick up there phones or return a call or email. My broker has made all the same efforts to get a response and Nothing!

Jan 8, 2019
Zero stars. They force you to go to one of their preferred shops to get a price discount and yet they dont backup their work. Supposed to get a lifetime warranty on all repairs but they find excuses not to honour their promises. Their customer service team are nothing near professionals and dont return phone calls in a timely manner.

Dec 21, 2018
Horrible! The worst insurance company in Canada! Stay away!!!! Appraiser/ Customer service rep Tanya Guthier, is by far the worst person who works for this Insurance company. She does NOT reply to emails, and she does NOT reply to voicemails...its been 10 days amd counting. I WISH i didnt insure my vehicle's with this company. They have Atrocious, insolent service. I encourage ALL Travellers Insurance customers to LEAVE this horrible company, with Horrible people. Boycottt Travellers until they fix there service! They are RATED THE 1# WORST INSURANCE COPMANY IN CANADA!!

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