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Wawanesa Assurance

Wawanesa Assurance

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2.4 Google Review
440 Boulevard Saint-Joseph, Gatineau, Québec, J8Y 3Y7, Canada
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May 16, 2019
Terrible insurance company. Due to a simple move last year the company raised my annual premium by more than 700$ due to my change in postal code being associated with higher theft rate (which is not the case, and I have a security system outside home and in car, which I advised them) but they said there was nothing they could do. I moved to Intact Assurance who were able to provide a lower rate than Wawanesa PRIOR TO THE MOVE/PREMIUM INCREASE. Don't get your insurance here!!!

Jun 14, 2018
DO NOT DEAL WITH THEM! I made a mistake, I am so used to having all my bills online that I neglected looking at my mail which is usually only junk. I had made my first payment in January and forgot to set up payments in my bank account for the next 4, somehow I forgot and never took a second look at mail from Wawanesa expecting junk mail from them too. BIG MISTAKE. When I called them in May for a quote they told me my policy had been cancelled 2 weeks earlier, that they sent me notices and I didn't respond. I asked why they didn't call me their response was that they don't call for late payments. I explained my mistake and told them I would pay my whole policy up front instead of payments. Their response: Sorry we will not insure you again! I was a client for 30 YEARS with 2 cars, a house and a cottage and they just turned their back on me. I know I was responsible and it was my mistake but REALLY!? after 30 YEARS of perfect payments...NEVER AGAIN!

Oct 2, 2018
Brutal service. Don't let your self be bullied by this insurance company. With them for over a decade and a nightmare for two not at fault claims. Gave the wrong advice and sent me to a body shop that caused even more damage. Advisors don't call you back and ignore you. Switching insurances was of the best decisions i have ever made and Im saving $300 a year!

Jun 20, 2018
I used Wawanessa for 30 years, as did all members of my family. Two years ago I scrapped my car and didnt get another til today. When I tried to get insured, they wouldn't insure me because I havent had auto insurance with them for two years!!!!! This is apparently a new rule. I am NOT HAPPY!!!!!!

May 18, 2018
The worst customer service I have never seen in my entire life. Not surprised why every single review they had was bad.

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Opening Hours

Mon:9 am - 5 pm
Tue:9 am - 5 pm
Wed:9 am - 5 pm
Thu:9 am - 5 pm
Fri:9 am - 5 pm

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