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AGR Insurance Brokers Inc.

AGR Insurance Brokers Inc.

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4.4 Google Review
551 Montreal Rd, Ottawa, Ontario, K1K 0V1, Canada
(613) 748-1918 www.agrinsurance.ca
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Google Reviews

Refresh Reviews 4.4


May 14, 2019
If I could I would give them zero stars. Was on hold forever then told to leave a message. I wanted to change my insurance policies to a local broker. 10 days later still have not heard back from them. Strange idea of customer service. Anyway someone else now has my business.

May 27, 2019
I called for an estimate and decided to don’t go ahead with this insurance company. First, I was waiting for an email with a quote for a week, then called back and left a message. Another week passed and was still no email. Today I called back and spoke with Terry again. He was not helpful, not friendly and arrogant. I asked him to match dwelling amount with my current insurance company and he said it’s not possible (as result the quote was $350 more expensive, 50%). When I asked for any other options to lower the price he suggested me to go with another insurance company.

Jun 19, 2019
The agent we dealt with, Jacques, was very kind, patient and helpful. A very good experience. I would definitely recommend.

May 22, 2019
I have been a customer for years. I realized I was paying way too much and can get a discount with another provider through my work. I called to cancel my policy and it seemed like they did not want to talk to me. The broker on the phone told me to write on a piece of paper my policy number and that I want it canceled, sign it and take a photo and email it to them. Is this normal practice? Why am I not able to cancel it over the phone?

May 11, 2019
Couldn't even be bothered to return multiple phone calls/voicemails. This place offers products that not every insurance agent carries, and is very close to my home - but hey, if you don't care enough about potential clients to even call them back? Sorry. My business has gone elsewhere. Think of this as an opportunity for improvement.

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Opening Hours

Mon:8:30 am - 4:30 pm
Tue:8:30 am - 4:30 pm
Wed:8:30 am - 4:30 pm
Thu:8:30 am - 4:30 pm
Fri:8:30 am - 4:30 pm

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