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Stoneridge Insurance Brokers

Stoneridge Insurance Brokers

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2.3 Google Review
288 Grays Rd #3, Hamilton, Ontario, L8E 1V5, Canada
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Jun 3, 2019
plain rude, and un professional. its your job to call clients and get the proper paperwork not mine. you are the one whos supposed to call the clients, i should not have to call you 12 times to get a comfirmation. 5 days of headaches and it is not even my insurance policy.. save yourself the time and energy and go somewhere else.

Aug 17, 2016
Absolutely beside myself with the terrible service we received. Dealt with Voula and waited WEEKS for a auto and home insurance quote that we never did get. It was delay after delay, always needing more information (wondering why she could not collect all the information she needed upfront). Sometimes we would not get a call back when Voula would say she would call. We adventually gave up and got a quote from another insurance company. The other company gave me the auto insurance quote right away, it only took 10 minutes on the phone. I could not believe it was so fast and wondered why Voula could not do this. Then the same company said they could have the home insurance done and ready to sign in two days. Once again totally shocked and wondering why Voula could not do this. If this is how bad service is trying to get a quote (I'm confused, don't they want business?) image how bad it is after they have made the sale and you are a client. My advice based on my experience is save yourself headache and time...go somewhere else!

Jul 24, 2018

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