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Allstate Insurance: Kingston Agency

Allstate Insurance: Kingston Agency

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3.9 Google Review
656 Gardiners Rd #Unit 21, Kingston, Ontario, K7M 3X9, Canada
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Refresh Reviews 3.9


Sep 2, 2022
I am very grateful to deal with my Allstate Business Development Agent. She is very personable and helpful with explaining new changes and helping us find the best rates for our policies. She is always very responsive and available. Insurance can be a frustrating and overwhelming thing, especially when it comes to buying a new house. I was happy to find a new house and grateful that our agent helped us navigate the policy changes to cover our needs. Thank you Rhonda for all your support and care over the years. We appreciate it!

Jan 3, 2023
Rhonda from Allstate did a fantastic job helping me and my partner set up new policies for both home and auto. She carefully explained the coverage and provided us with an excellent quote on both policies. She is always available for a quick phone follow up whenever we have had questions. We highly recommend her!

Aug 17, 2022
Rhonda has been assisting myself and my spouse now for several years, and every time we have a question or need she provides amazing service. She goes even beyond that though, because she is a wonderful person and chatting with her during these times makes the experience that much better. She really cares, knows her stuff and will always make time for you.

Nov 22, 2022
Filed a claim 3 weeks ago to the day. Called after 1 week of not hearing from an adjuster and they told me they will escalate and fast track the process. Called after 2 weeks of not hearing from anyone and they said I will receive a call within the hour. I actually said I didn't believe her but she assured me I was priority one. Called after three weeks just now after still not hearing from anyone and was told there was no information about my claim in the system and we will have to start again. What a joke. What are we even paying for? Getting a decent price is one thing but if they take your money and have zero accountability when it comes time to actually use them, what's even the point? Now I'm over an hour just trying to start the process again. Get the car fixed, and then bye bye Allstate. If I could give zero stars I would! UPDATE: 2.5 hours to do another claim as apparently the first time and first person never actually did it. He took all my information, gave me a claim number that doesn't exist and an incident number that doesn't exist. Unreal.

Aug 17, 2022
My current agent (Rhonda Jarvis) is fantastic. She is responsive and friendly and has transformed my insurance experience. I say this because my prior agent (who shall remain nameless) was a barrier to me receiving the insurance and services I needed. I cannot recommend Rhonda highly enough.

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