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CAA Store - Kitchener

CAA Store - Kitchener

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4.1 Google Review
655 Fairway Rd S, Kitchener, Ontario, N2C 1X4, Canada
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Refresh Reviews 4.1


Nov 14, 2018
I have to comment about the wonderful service I have been provided by the phone staff and in person staff over the last 2 weeks. I have had to phone CAA/have them visit quite a bit over the last couple weeks. I haven't seen/heard better customer service than from these people. Over the phone and in person; they are polite, friendly, courteous, pleasant to deal with and extremely helpful. I have been intimidated by other companies who try to speak over my head and who think they know everything. With CAA this is definitely not the case. It's not often people are commended for the excellence. Rachel who helped me with a boost to my car was EXCEPTIONAL and the gentleman who boosted my SUV that evening was awesome also. Wonderful service all around! Great work to everyone!

May 31, 2019
Everyone is super nice, friendly and helpful. Your one stop shop for travel!

Mar 16, 2019
Absolute terrible service. We are planning a trip to Germany and visited this CAA branch. We wanted to sit down with a travel rep to discuss our options. We told them we needed help, they literally threw travel books across their table, told us to do the research and went back to chatting and sipping their coffee. We did go to a reputable travel agent and booked our $15,000 trip. Your loss CAA. You are better off to visit an agency who wants your business.

Jun 3, 2019
Samira was super friendly, quick with service and just all around pleasant!

Mar 27, 2019
My car locked me out with the engine running(in park) after I got out to check something... The CAA locksmith was there in 10 mins. Opened my car with no damage in about 15 seconds. Very happy with service. Unhappy with Stupid Ford Focus... Thanks CAA!!!!

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Opening Hours

Mon:9 am - 7 pm
Tue:9 am - 7 pm
Wed:9 am - 7 pm
Thu:9 am - 7 pm
Fri:9 am - 7 pm
Sat:9 am - 5 pm

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