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Equitable Life of Canada

Equitable Life of Canada

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3.9 Google Review
1 Westmount Rd N, Waterloo, Ontario, N2J 4C7, Canada
(519) 886-5210 www.equitable.ca
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Google Reviews

Refresh Reviews 3.9


May 3, 2019
Just wanted to say thank you to Equitable Life for their incredible service. My company has switched companies for benefits every couple of years - at first it was Great West Life who were okay, then Manulife who were terrible (I couldn't ever get through on the phone to someone who knew what they were talking about), and over the last year we are now with Equitable Life. How refreshing, what a change. When I call I get the sense that people actually want to help me and like their job. Not only did I get the help that I needed, but I also had a friendly conversation. The person I talked to even knew the hockey score! From my experience, I would recommend... they are a great company to deal with.

Apr 8, 2019
I've been chasing a termination policy cheque for 7 weeks, it was sent to the wrong address, even though they confirmed the address on file. The rep I was dealing with waited a full week to issue the replacement cheque. I will never deal with this company again, terrible service.

Dec 5, 2018
They might have "Canada" in their name, but nothing is Canadian about their services. If you value common sense, and a service that is geared to really help every day canadians with their medical/dental insurance needs, I would highly recommend staying away from this company. There is virtually an excuse for why they cannot provide coverage, good service, or just a common sense conversation around every corner.

May 28, 2019
Screamed efficiency and professionalism

Mar 3, 2018
Poor record keeping practice. I understand that insurance agent has a high turnover rate and cannot be a reliable source when you need to inquire about your own policy. But when ask with the head office about my policy they are unable to provide the 10-year detail about the policy performance (it has an investment portfolio), top up with long response time making Equitable Life just another insurance company that has poor post-sale client relationship.

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Tue:8:30 am - 5 pm
Wed:8:30 am - 5 pm
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