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Ian McCleary - State Farm Insurance Agent

Ian McCleary - State Farm Insurance Agent

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4.4 Google Review
733 Waterloo St, London, Ontario, N6A 3W2, Canada
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Refresh Reviews 4.4


Aug 16, 2020
Great premiums and extremely friendly service! Threw my Camaro on and was extremely surprised at the rate and results 10/10

Jan 20, 2016
I may be considered different by noting that I do actually look forward to dealing with Ian's office related to my home and auto insurance needs. As an example: their location is a short walk from my home. The day after my wife found a crack in her new car's windshield I walked over to find Darlene at her post. The claims experience was not dreadful at all. Darlene handled the process with professionalism and aplomb, guiding us through a first-time event in very short order. It is indeed reassuring to know Ian and his team are easy to contact, friendly, professional, and knowledgeable. They are good people who genuinely care about other people.

Aug 15, 2019
We work with this agency for all our insurance needs and have worked mostly with Tiffany. She is great to work with - very prompt and helpful. She has always been out go-to person so havent had the opportunity to work with anyone else very much. The rates are good and service is great so would highly recommend them

Jan 24, 2019
If I could give zero stars I would. This is the most evil insurance company I have ever had to deal with in my life. These people do not have an honest bone in their bodies. They have zero business ethic, integrity or customer service skills. They will lie to you to get you to go with their insurance company, give you a FAKE quote, and then take that quote back. When you speak to the manager and explain to him what happened he will take his employees side who is lying. They have no way to track conversations and their employees LIE about what was said to save their own butts. I am now stuck with these people because of the lies and cancellation fees they would put on me. They are charging me for a fee when they said they would change my insurance payment date and not waving it. They also gave me a FFAKE quote. BEWARE OF THIS COMPANY. Horrible attitude to customers, including the owner Ian Macleary. If there is some one higher up reading this, PLEASE CONTACT ME. I am being BULLIED by this company. If you deal with someone at this company named Tiffany, please ask the conversation be recorded. She is an outrageous liar and yelled at me for not getting commission for trying to save me money when I asked if there was anything to do to lower my insurance due to competitive pricing.

Jan 13, 2016
The personalized service I receive from Ian and his team is nothing short of first rate. Not only does he take the time to explain all of my options where insurance is concerned, he is very knowledgeable when it comes to investments. For years I have struggled with the lack of interest and input from various financial advisers and institutions, but when I made the switch, Ian was able to explain everything in a way that made perfect sense to me and I was very confident that we were making sound choices for my future.

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