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Aviva Canada

Aviva Canada

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1.0 Google Review
33 City Centre Dr, Mississauga, Ontario, L5B 2N5, Canada
(905) 949-3900 www.avivacanada.com
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May 7, 2018
WARNING. THIS COMPANY IS A SCAM WITH NON EXISTENT CUSTOMER SERVICE. 4-5 WEEK WAIT TO SPEAK TO A SUPERVISOR. PROVES HOW MANY COMPLAINTS AND UNHAPPY CUSTOMERS THEY HAVE. AVOID AT ALL COSTS. Was with RBC insurance before they partnered for Aviva. I have been with them for over 8 years give or take. Called to have my insurance policy switched to driveway coverage after deciding not to fix it since it wouldn't be worth it. My payment went through the day before for service I was not using so I asked them to backdate it something that rbc did in the past. They said they would not do it so I asked to speak to a supervisor. I couldn't believe my ears when they told me it would be a 4-5 week wait to get a call back from a supervisor. I have never heard of such horrendous service. I can understand 4-5 days but more than a month proves this company is incompetent and does not care about its customers. I then said I wanted to cancel my service and they said it would be a months premium. After 8 plus years with this company this is the last straw. Just a warning pls do not give this company your hard earned money because they will not take care of you. I speak from experience as I also had an accident a year earlier that's was not my fault and they have me the round around for 2 months. Come to find out they removed my claim advisor from my account so no one was looking into it after being told time and time again it was being handled. Just warning this company is incompetent and they are liars and thieves. Save yourself the headache and frustration.

Mar 30, 2018
Heres my experience: there rates are probably the best ive seen, i live in brampton and im still a new and young driver so other insurances were quoting me $300 or so but rbc (contracted thru aviva) was only $80, like that was cheap especially for a college student like me, but the only down side is that they take awhile to process claims but hey cheap insurance so i dont care

Jan 17, 2018
Would put 0 if I could. They harassed me for a year over a cancellation fee for a contract that never existed, and eventually sent it to collections. They also put my sister's accidents on my own record, so I'm now forced to pay high risk insurance for their fault. Please avoid this place at any cost for your own peace of mind, they are terrible.

Apr 27, 2018
Stay away from these moth-fuc..s. You know what I mean.

Feb 9, 2018
I would give them 0 stars if i could. Dishonest, unprofessional. Do not use them at all costs

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