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RBC Insurance

RBC Insurance

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3.7 Google Review
6880 Financial Dr, Mississauga, Ontario, L5N 7Y5, Canada
(905) 286-5099 www.rbcinsurance.com
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Google Reviews

Refresh Reviews 3.7


Sep 28, 2017
The worst customer service ever. I called to have my policy cancelled because my auto insurance was increased for no sensible reason. I had no claims, did not change location, the first advisor told me i had two options, accept the new rate or cancel my policy with them. When i decided to cancel my policies (home & auto) my calls were dropped multiple times by the insurance advisors and my subsequent calls were not answered, I was kept on hold for over 1 hour 16 mins on one call and 1hour 25mins on the next call.Both calls were not taken. I will never have anything to to do with RBC, its the worst service experience i have had in my entire life

Jun 8, 2017
Had claim free home insurance for 20 years. Premium increased this year by 16% so I called to find out why. After going through grilling about things that no longer existed when the house was built such as oil tanks, we went onto new metal roof and furnace which are supposed to lower the premium. It turns out the premium would be going even higher because the metal roof costs more to replace. Needless to say, I am shopping for new insurance. This would have been a zero star review but since the rep was polite and only doing her job I didn't feel right to rate her low. The problem is not the employee, it's the company. So for those of you proud of installing home improvements that should lower your premiums, beware.

May 11, 2017
Great people.

Jul 18, 2017
No response when we call

May 17, 2017
Great company

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Mon:8 am - 4:30 pm
Tue:8 am - 4:30 pm
Wed:8 am - 4:30 pm
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Fri:8 am - 4:30 pm