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Travelance

Travelance

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3.8 Google Review
45 O'Connor St #1150, Ottawa, Ontario, K1P 1A4, Canada
(855) 566-8555 www.travelance.ca
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Google Reviews

Refresh Reviews 3.8


Jul 23, 2019
I had a review with their agent named Jeff and he is very RUDE and DISMISSIVE. I tried asking questions because that was the purpose of the call to review the policy purchases and he said that I was ruining his review. How could I ruin the review when he initially told me that he will go through with the policy and for me to ask question at any time. WORST Customer Service ever!!!! Also, I want to further understand how they categorize pre-existing conditions and have given some scenarios to further expound what I'm trying to ask and he said I'm asking a lot, too much questions. Ugh, he is the worst hope this company is not!

Jun 27, 2019
I am dealing with Travelance as Representative since long. On the basis of my experience I feel the rates are very competitive moreover after sales services are excellent.

Jul 23, 2019
A guy named JEFF called us a day after we booked an insurance from Tracelance and he's very RUDE and Unprofessional. He's dragging down the reputation of this insurance company! My wife was asking questions and he was very impatient to the point he told my wife that she's ruining his review. This is the second time we booked an insurance from Travelance but I don't think we will book another one in the future because of how this guy dealt with our questions.

Jan 24, 2019
Be careful when you deal with them. They have outsourced all their work to overseas. I spoke to a lady from outside of Canada and she admitted that she sits in India. Launching a formal complaint against them. Look all their positive feedback come from made up reviews.

Jul 9, 2019
Excellent service...really appreciate it

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