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First Durham Insurance & Financial Ltd.

First Durham Insurance & Financial Ltd.

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4.1 Google Review
1920 Bayly St, Pickering, Ontario, L1W 3R6, Canada
(800) 387-4189 www.firstdurham.com
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Jun 25, 2019
We use First Durham for both our business insurance and our personal auto insurance. We have been using them for many many years and we always get the best rates and customer service from them. They are, in our opinions, the best insurance broker in Durham Region and we will continue to use and recommend them for the foreseeable future. Thanks to everyone at First Durham for the great service and support!

Apr 16, 2019
I had some questions about a policy and was directed to Laura. She was great! Very helpful and knowledgeable. She's took the time to put insurance into understandable terms and was patient in explaining some of the more complex parts of my policy. I am completely satisfied!

Jun 26, 2019
Worst experience ever! Waste of time! I completed the online quote and got 125. Then was told to speak to a broker from their office to complete my quote. When speaking to her I was told to call my insurance company from 2016 because an accident was showing up on my drivers abstract. Which didnt make any sense to me as this was the first I've ever heard of. Anyways I got the paper from them and sent it to her. (The drivers experience letter showed up it was clear) She then called me last week to quote me 133. But for me to get this quote I had to get my boyfriends information to be added to a multi car policy. So I provided his information and my quote now jumped to 160! When I asked her why it jumped to that price she then said it was if I was to add the house insurance to the policy also! I said never did I want a house insurance quote only called for a car insurance! She said oh ok and hung up! Seriously waste of time with this company and my current insurance renewal was up June 24, 2019. I was trying to get a quote all last week with this company.

Jan 3, 2019
Absolutely amazing insurance broker! I have been dealing with First Durham for over 25 years and always got the very best service and the very best quotes for both my home and auto insurance. Cheryl in particular is always absolutely outstanding, very courteous and an absolute pleasure to call, email and deal with. Thank you for being such an outstanding and caring insurance broker .... the very best I have and will ever deal with

Jan 19, 2019
I have been using First Durham Insurance for more than 15 years. They always answer my questions promptly and give me good advice. My Service Advisor Susie He is very helpful on dealing with a lot of urgent issues for me. I’m greatly appreciated to have Susie He & Jackie Li be my insurance rep.

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