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State Farm insurance - Bianco, Walter Insurance Agency Ltd.

State Farm insurance - Bianco, Walter Insurance Agency Ltd.

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2.0 Google Review
10 McKenzie Ave, Woodstock, Ontario, N4S 7L3, Canada
(519) 539-0310 www.walterbianco.com
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Mar 28, 2018
Cancelled all our family's claim-free policies with State Farm entirely because of poor service from this office. Surprising condescension and rudeness from an agent named Megan, unreturned messages left for Walter, clearly they don't want our business after over 2 decades with State Farm agencies outside of Woodstock. Now enjoying better rates, superior coverage and, critically, customer service from another local brokerage.

Mar 28, 2018
Walter and Bobby were extremely helpful and a pleasure to meet! They have very good customer service and they will help you the best they can as long as you are good to them!

Oct 5, 2017
In my experience, dealing with Walter and Megan has always been a pleasure. If your looking for great rates o your home or auto insurance give Walter a call.

Sep 19, 2017
I just had the pleasure of speaking with Meagan, actually I'm just being polite. She just had the pleasure of talking over me and not listening. She would not even give me a chance to speak to update my address (after learnig I still had an account with them) , let alone told me that the office had some major turn over a year ago,new staff after everyone else left and that was why I waited a week and a half for a return phone call.. lol.. ok. It was excuse after excuse, said they didnt see anything on file ect. then when I asked a question she told me " Im just going to hang up on you so you can leave a message." She clearly had no answers so instead rudeness was her answer. I have never seen customer service done so bad. I would give 0 stars if I could! Meagan, listen to your customer! Let them speak!

Jun 29, 2017
I have never seen so much incompetence in one office. I admit they have extra challenges with things head office has been doing but they also do a pretty good job of making things worse. Meghan seems to be the only one there with any skill at all.

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