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St. Paul Fire & Marine Insurance Company

St. Paul Fire & Marine Insurance Company

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1.3 Google Review
20 Queen St W, Toronto, Ontario, M5H 3R3, Canada
(416) 366-8301 www.travelerscanada.ca
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Aug 10, 2018
Travelers is a SCAM. I got rear-ended. The body shop DESTROYED the car. Terrible body work and a joyride that killed my engine/transmission. And they painted my soft-top. Travelers (through Stoneridge Insurance Goergetown) have REFUSED to fix the body work, fix the mechanical damage, replace the destroyed soft-top, or compensate me for the massively diminished resale value. Their agent was NEGLIGENT in her Fiduciary duty to notify me of the consequences of using a non-preferred vendor. They've left me with a DESTROYED car that went from a value of $33,000 to ALMOST NOTHING. AND it's only a matter of time before my engine/transmission FAIL and cost me ANOTHER $10,000+ They REFUSE to provide the FINAL POSITION letter that they are legally obligated to provide so I can take legal action against them. SCAM SCAM SCAM SCAM SCAM!

Nov 22, 2017
Just got a letter for my renewal. It stated that they were raising the deductible from 300 to 500 and that it would lower the annual cost. Next page showed... they raised the cost by 200 a month.

Aug 15, 2017
I would not reccommend Travellers insurance to anyone. They simply do not care about their consumers. I was deemed at 100% fault for an accident, the OPP officer did not even issue a ticket. More over , there were no letters, emails, phone calls from the insurer regarding the claim. I found out about this when i bought a new car and was getting a insurance quote. The company i worked for had worked out a deal out with the broker by putting me ( the driver) at fault and saving company cvor points and insurance record simply because i am not employed by them and it doesn't affect them. ( Broker Jones Deslauriers Ins Mgt Inc ) . This company has failed to inform me or even ask questions about the accident and determined fault on their own. It has caused frustration and stress in my life and i will seek legal action.

Jun 2, 2016
They will not fight for you. They find you guilty because it's easier for them and they make more money off of you. They are a garbage, unethical company. Even state farm is better than these people.

Jul 28, 2017
Car was written off May 31st. I paid a year in advance and still had 10 months in my term. Have been trying to request a cancellation and return of my premium since then and keep getting the run around. Now I'm told they can only back date 30 days and I pay 3 months of premiums for a car that isn't on the road. This is extremely unethical.

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