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Mumby Insurance Brokers

Mumby Insurance Brokers

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3.9 Google Review
572 Weber St N, Waterloo, Ontario, N2L 5C6, Canada
(519) 885-5956 www.mumby.com
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Google Reviews

Refresh Reviews 3.9


Mar 4, 2019
As event planners and entrepreneurs, Mumby insurance offers the services we need. They are professional, efficient and very knowledgeable! They are willing to help you with filling out forms and explaining the process step-by-step. Anthea and Doug are also community oriented and often help those less fortunate in the KW region. I highly recommend Mumby insurance and Anthea and Doug.

Jan 14, 2019
My first experience here was good! But when I tried to renew my interior design commercial insurance last year, it has been the worst experience ever. I have had no claims but nothing gets done. They made me start all over from scratch and the form is so annoyingly hard to understand. It took me months to get it through and after taking my money, they then send me an email several weeks later saying that the form wasn't correctly filled out. I sent the info back and am still waiting after 4 months since the first enquiry! Ridiculous! They don't seem even remotely keen to guide you through it or help. No one calls you and you can't get hold of anyone. It really feels like they don't want the business. Want my money returned please! Don't bother with this company.

Jul 17, 2019
Terrible service...I have left multiple emails and left voice messages at Mumby over past 7 days. No response. I needed to update my home insurance and cancel property insurance on another house that I had just sold....really disappointed

Feb 4, 2019
For 3 years we insured a house 2 cars and a motorcycle with them. No problem until yet another broker change. Then a small admin inconsequential mistake on their part turned into a nightmare. Poor service poor communications from the broker. Then they dug their heals in because now the issue was real and they washed their hands of any mistakes. Did not go to bat for us and covered up their mistakes. Lesson learned, not sure they learned theirs. Losing our business.

May 27, 2018
Mumby Insurance is competitive and works hard to please. They are a rare group that earn their business. Insurance is tough for everyone, so finding a company that looks to find better products for their clientele is amazing!

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Opening Hours

Mon:8:30 am - 4:30 pm
Tue:8:30 am - 4:30 pm
Wed:8:30 am - 4:30 pm
Thu:8:30 am - 4:30 pm
Fri:8:30 am - 4:30 pm

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