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Lackner McLennan Insurance Ltd.

Lackner McLennan Insurance Ltd.

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4.0 Google Review
423 King St N, Waterloo, Ontario, N2J 2Z5, Canada
(519) 579-3330 www.lmicanada.com
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Oct 11, 2018
I cannot overstate how horrible my experience with this company has been. I have used Lackner McLennan for a few years, but in the past year or so they have really gone downhill in terms of their service. When it came time to renew, I had several different representatives contacting me giving me contradictory instructions. When I raised this issue, they claimed that they "work as a team" to explain the amount of people contacting me. This is pretty laughable given the contradictory instructions. When I decided to cancel my policy, the interactions with them were confusing, maddening and unhelpful. Save yourself the time and find another company to deal with.

Apr 1, 2018
I've been with this company for more than 10 years and have never had a problem. They have a fair price and unbeatable customer service. I recently had to change my policy and it was quick, easy and didn't cost me anything extra. Pretty much every RMT I know uses Lackner McLennan and now more and more acupuncturists are as well. :) Thanks!

Oct 13, 2017
I have been using their service almost 10 years, everything is fine until these 2 years. The agents keep making mistakes for my last and this this year’s insurance. I applied for 6 months coverage last time,and they issued me a full year. This time, they told me my current insurance coverage doesn’t fall into parameters and need additional pay, ridiculous,I don’t know how did they call me out this conclusion

Oct 28, 2017
These people are incompetent fools who almost got my property insurance cancelled my giving incorrect information to the insurance company. When I tried to correct the information they neither cared or tried to fix the situation. The manager would not even return my calls. I had to go to the insurance bureau of Canada and the Insurance Ombudsman to fix the situation. An extremely horrible experience after we dealt with them for over twenty years! They go through agents and staff so fast that your file is always being handled by a new incompetent person who does not know you and is a complete rookie. My advise is to run as fast as you can away from them!

Sep 18, 2017
Sooooo easy! Took not even two minutes to sign up everything. Thank you!...

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Opening Hours

Mon:8:30 am - 5 pm
Tue:8:30 am - 5 pm
Wed:8:30 am - 5 pm
Thu:8:30 am - 5 pm
Fri:8:30 am - 5 pm

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