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Jul 19, 2019

CIBC - Philip Steele

In applying for a loan we went to Philip Steele -Cibc Mapleview- it was the most aggravating process I have ever encountered in applying for credit- it took 45 days from start to finish and included several emails that went completely ignored requesting up dates to application etc- Mind boggling??!!!

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Jul 19, 2019
Lazy & untrustworthy. Philip Steel lied to me multiple times about being approved for a line of credit, the timeframe for approval, and I had to contact him every single time for an update (waiting weeks at some points). This bank doesn't care about you and will tell you whatever lie will make you complacent. I am now partway through a degree I have no means of paying for because of Philip Steel's outright lies.

Apr 4, 2019
A month later left message after message to see my status and never even a phone call back never using this bank again!!! They have screwed me over 3x now I'm done for good.

Sep 15, 2018
I opened an account here yesterday. Phillip Steel the employee I had a meeting with was very helpful and honest. I came in to get a credit card. I recently moved to Canada and have been trying to get a card to start building my credit score here, but with no luck. He got me a card instantly and set me up with an account that meets all my needs. He was very thorough and answered all my questions. I didn't have high hopes when I came in but I left in a great mood with more than I came for. Thanks Phillip! I will say that the ATMs inside the building should be updated... They pull in your card so slowly I thought it was broken, and in order to make a cash deposit you have to put it in an envelope. I haven't seen an ATM that you can't put cash in directly for many years. Definitely due for an update. Hopefully not all the CIBC ATMs are this old fashioned.

Sep 6, 2018
Sooooo slow. The worst CIBC in Barrie. Tellers work like turtles and they are always under staffed. I’m surprised with the bad reviews they don’t try and change things. 2018 is the days of people with no pride in what they do.

Dec 18, 2018
25 minutes to deposit cash - 2 tellers open, but 1 teller spent 10 minutes with a woman who ended up not doing any banking - staff is very slow. This branch has me looking at other options for my business account.

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