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TD Canada Trust

TD Canada Trust

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3.5 Google Review
90 Great Lakes Dr, Brampton, Ontario, L6R 2K7, Canada
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Jun 29, 2019
I had the worst experience there. I have a TD account so do my ex. I brought a 6000.00 money order there that was done by TD. This Asian guy was serving me. I ask him if the money will go in my account the same day. He replied "if it's good" with a gesture attitude. I then started to think what was this all for. Next in a couple second he ask me " mam may I ask how you obtain this cheque" I was so shocked. Every thing there is TD no other bank. My ex own a construction company and I am a emergency nurse. I have a court order for him to pay me over 300.000 and this was just a portion as to how the judge ask for my payment. The guy was rude. I find it very discriminatory as he may never ask a white or Asian this question. I was so disgust. The other customers in the line was shock and one ask me "is it all TD" I said yes so if he think I steal a money order or fraud. Then you have all information their to do your job and stop been judgemental because this is less than my monthly pay cheque. I was so upset that the manager took over my transaction and told me he will speak to him. Even his co worker a tall white guy was very surprise when I told him what happen. I also own a businesses and I never have this issue with CIBC. That day went into the worst day experience. They keep bothering me to get my mortgage there and credit card. If this is the service I will be provided then what would I be thinking. #RASIST#TDCANADA#TRINITYCOMMON

May 11, 2019
Extremely poor service. Staff is highly untrained. Can;t believe this is the branch of TD. TD should have water facility for all branches as summer is approaching. Wish this branch knows how to treat customers

Apr 14, 2019
I go every week multiple times and its always a disappointment, the staff is consistently rude, and never help. One of the worst on going customer service standards in brampton.

May 1, 2019
Worst experience. I was there yesterday in regards to my RRSP money withdrawal for home buyers plan. We met with Muhammad Elvi. He needs to take customer care classes.. he was so rude and he told us we can't withdraw money from our RRSP account on the next day it takes 5 business day. He was the one who opened RRSP account for us when I told him that you didn't explain this thing when we opened our account he got so rude with us.. he goes like I will call the main branch see if they can rush it for you. When he called the main branch they told him that we can get that money in our account next day only.. he didn't even apologise for being wrong. He is big time RACIST..

Jun 25, 2018
Very poor service front desk and back too. This branch is close to my house. I went there so many time. It’s always same. I like to go another branch much much better. Very bad experience all the time. They waste my time. They have untrained employees .

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Opening Hours

Mon:8 am - 8 pm
Tue:8 am - 8 pm
Wed:8 am - 8 pm
Thu:8 am - 8 pm Today
Fri:8 am - 8 pm
Sat:8 am - 4 pm