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RBC Royal Bank

RBC Royal Bank

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3.0 Google Review
7 Sunny Meadow Blvd, Brampton, Ontario, L6R 1W7, Canada
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Apr 29, 2019
Manager & Teller's are too lazy and rude to do their job, arguing with customers with no reason, They have very big problem just to count the Bill's & give that count to their customers on the deposit slip, if customer doesn't enter by self the denominations they refuse to deposit the money also walk away from customer with very rudely. No one want to go in the bank like that they disrespect the customers & have very big problem to just to count the cash for deposit & write the denominations on the deposit slip after verify. Its really very big nonsense.😂😂😂👎👎👎Really bad customer Service

Mar 15, 2019
very poor customer service. i went to bank to get the Balance letter and lady was saying i have to order from headoffice, then after that i went to another counter and the person on other counter said i will make it for you but the 1st person message her i told him its not free and will take 24hours and then second person also refused to make it which she was hoing to make it for me. very bad

Apr 9, 2019
Visited on 8 March to deposit a cheque. First time in Canada agent refused to deposit cheque saying signature not matching. Name-ok, drivers licence-ok, address-ok, pin code-ok, signature-not ok. Result=REFUSED 😂😂😂😂 Agent even printed printer id #21 on my cheque😂😂😂 Talking about service level (intention/willigness) of agent towards customer at this branch.

Jun 8, 2018
By far the worst experience I’ve had with any bank. Appointment was made over the phone 3 days prior. Over the phone no name was given for the appointment was made with. Upon arrival there was no one at the greeting/check in station. When they finally figured out who the appointment was made with the associate was rude. They did not even shake my hand and barely listened. It took the 15 minutes to realize what the situation at hand was though I had it explained it twice already.

Mar 24, 2019
long line and waiting times. parking is short as well

INDUSTRY BLOGS

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Opening Hours

Mon:9:30 am - 5 pm
Tue:9:30 am - 5 pm
Wed:9:30 am - 5 pm
Thu:9:30 am - 8 pm
Fri:9:30 am - 6 pm Today
Sat:9 am - 4 pm

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