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ICICI Bank Canada

ICICI Bank Canada

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1.0 1 review
1 Bartley Bull Pkwy, Brampton, Ontario, L6W 3T7, Canada
(905) 456-3700 www.icicibank.ca
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Feb 11, 2022
I wish I could give them zero star. Terrible customer service.They can make every blunder possible. The staff is not well trained and very unprofessional. .Once you will go in the branch with any kind of issue with your account which they can't resolve on site , they will make false promise to get back to you with in 5 to 7 days. No one will call you back.Horrible work ethics I think higher authorities will look into and take action asap.

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Apr 12, 2019
Service has been improved. Quick and efficient. All customer are getting respect. I am planing to open HiVALUE PLUS Chequing account for my direct deposit. Thank you.

May 18, 2019
Never visit in this branch because service is too slow they waste my 1/2 hours and than say our service are under maintenance come tomorrow also about gic never open account into icici bank they didn’t take any responsibility of student you have to do everything by your self and staff don’t know how to deal with customer too rude staff if you complain to any one even no one care about your complaint so please never come into this branch

Feb 6, 2019
Absolutely recommended, I have to share my personal experience. fast, accurate and respecting customers, I would like to thank Mr. Manish (Branch Manager) for all his super support since day one. Wish you all the best.

May 3, 2019
Very slow service. Employees spent at-least 8-10 minutes per client and after handling one client they spend 4-5 minutes for their own work.

Feb 15, 2019
Feb14: UPDATE : No calls, no emails from ICICI but my $441 were credited back to my account and one hour later another $130 were deduction for "INWARD EFT charges". Absolutely disgusted. Called up ICICI call center again and spoke to the agent, he took all my details and guess what - he said it will take upto Feb 26th for this to get resolved (which is 12 days from now). Disgusting banking services, they guys have no sense of customer service, absolutely no urgency on resolving the problems which is an error from the bank. I am going this Saturday and closing my account. Enough of this nonsense. I wish there was a zero star for the rating, they probably deserve a negative. --------------------- Feb 13: I was at work when i got a text on my phone that $441 is deducted from my account. it said "Inward paper charges", I am in shock and I tried calling the branch immediately but no response. I called the customer care, trust me its the worst customer call center I have ever experienced. The girl on the phone can barely speak english and she has no clue what these charges are. she told me she would file a request for investigation but it will take 3 business days for someone to get back to me. At this point i am furious and frustrated. I just cant believe this. Oh wait, to get to my account she asked me million qs to validate my account - a/c number, CIF number, mother's maiden name, postal code, balance in the account, year the account was open and my birth date. Please have mercy on your self and DO NOT do any business with this bank.

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Opening Hours

Mon:11:30 am - 7 pm
Tue:11:30 am - 7 pm
Wed:11:30 am - 7 pm
Thu:11:30 am - 7 pm
Fri:11:30 am - 7 pm Today
Sat:10 am - 4 pm

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