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National Bank

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3.1 Google Review

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2200 Martin Grove Rd, Toronto, Ontario, M9V 5H9, Canada

(416) 744-2910 www.nbc.ca/en/personal.html?utm_campaign=loc_personal_local-annual_en&utm_medium=local-search&utm_source=google&utm_content=link-ads&utm_term=0382-1_toronto_ontario

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Grzegorz Radziwonowski

Jul 17, 2018

Just came to change my PIN after hours, so I didn't interact with anyone. The branch seems nice and bright, and the ATM works fine, one of the new "envelope free" models. Will update once I get the chance to visit during the day.

cchio Pino

Feb 14, 2018

Want to give 0 Star. So not professional. Not many branches as one of big banks. Not customer friendly at all. Not convenient. Several days ago, I wanted to take a money order and they said they needed to get an approval from the home branch. It was urgent and I asked when it can happen and they say "I don't know". I asked what is the maximum amount I can withdraw without the permission and they said "There is no maximum amount." I asked if I can't even withdraw 3000 $ in cash which I can do at any other bank. Then they said I can only do that instantly otherwise I need to order a few business days to get money with a cheque or something. I asked them if there's another way to facilitate this process because it was urgent and one representative or probably a manager looking woman said "You can go to the home branch." I said "It is in Quebec city." She said "I know." I doubted my ears. I'm closing the account and I'm never going to do any business with National bank. It is not the only branch where I had bad experience.

Jim Joquico

Jul 19, 2018

Fast service and hardly any waiting time during lunch hour. Receptionist was very friendly and worked on my request promptly

madhusudhan reddy

Jun 1, 2018

Worst experience with the advisor. She don't know anything and very unprofessional with customers. Advisors needs proper training should learn how to handle and talk with customers

Thomas Koehn

Nov 9, 2015

National banks are too few and far between. Major institutions and corporations cannot direct deposit in the National banks. Finally client and debit do not have touch screen withdrawals. Also as a client for over twenty years I've been known to cash from my trust fund, the only time I brought an uncertified cheque I was told the bank personal weren't allowed to call the bank that issued this trust fund cheque after they faxed a copy of the cheque to the issuing bank to verbally verify the cheque. So I had to wait 5 working days and on top of that I could only withdrawal a maximum of $3000,it turned out that I had to call a day in advance to take my I repeat my money from the National bank . I would appreciate any thoughts or suggestions on the matters I've just explained in this small tirade of mine. Thank-you to all who respond.

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Opening Hours

Mon:9:30 am - 5 pm

Tue:9:30 am - 5 pm

Wed:9:30 am - 5 pm

Thu:9:30 am - 7 pm Today

Fri:9:30 am - 7 pm

Sat:9:30 am - 3 pm