Bank of Nova Scotia - Bank - Toronto, ON - VerView
Get to the top of the directory by claiming your business!
Bank of Nova Scotia

Bank of Nova Scotia

Claim Business
2.4 Google Review
Direction Bookmark
2267 Islington Ave, Toronto, Ontario, M9W 3W6, Canada
www.scotiabank.com/ca/en/0,,302,00.html
Read our review guideline

Write a Review

Loading…
Write a review
Be the first to write a review.

Google Reviews

Refresh Reviews 2.4
Apr 26, 2019
Most poorly trained and incompetent bank staff I've ever had the experience with. I ordered a Scotiabank Amex online which showed up at the branch and notified by email. I go to this branch. The front desk lady (by far the worst in this story) sends me home saying they need to call me "so don't come in until we do". MORE than a month later I received no calls. I call head office and ask what's going on. They're not sure why she sent me home as it's a very "simple process". That I can pick it up next time I go in. So I go back. SHE SENDS ME HOME AGAIN. Saying they are waiting on documents. Not specifying what documents, and from who. I call head office who tells me THE CARD WAS ACTIVATED FROM WHEN I WENT TO THE BRANCH THE FIRST TIME. How is this possible? Who activated it? The same woman at the branch states she has the card in her hand so no one has activated it, she's not sure why head office said that. Head office and the branch are telling me several contradictory things and refuse to actually communicate with each other. So now I'm sitting at home almost two months later with no card and communication from the branch. I then get a call from head office saying the documents which are missing is my income verification. So I need to go back and show the branch these documents. They say they don't know why the branch keeps providing me conflicting information. Terrible experience and will never get a card from Scotia again
Feb 26, 2019
Such a poor staff when you ask bank teller for change of coins into bills and that too for just 40 dollars and this is what they reply you like “you know what we dont have manpower to count money” and asks you to get cover of coins from dollar store.........Such a poor and disgusting service! I really felt like “what does the bank stand for in the market?” Just for taking bills!!
Apr 5, 2019
Worst bank I have ever have to deal with in my life! They need reliable bank managers, not people who are incompeten. I needed to get a hold lifted off my account i deposited my work cheque Saturday April 30th it's been 5 business days and it's still not removed Friday April 5th. I called the service center for them to tell me the hold wont be lifted until Monday April 8th that's 10 DAYS! So they try to contact my branch at 2pm the gentlemen send emails and called several times, I then called the bank(islington and rexdale) one of their customer service representatives answered I told them the situation and he said their to busy to deal with me. By this time its 3pm I call back at 4pm no one knows where any of their bank managers are there no where to be found. I call back again at 5pm still nothing left voicemails for all the bank managers to call with no call back. 6pm call again they turn off their phones and I get automatically sent to the calling center and they try getting a hold of my branch until 7:45pm and they still refused to get back to me or them or anyone THEY DIDNT CLOSE UNTIL 8PM TODAY THATS 6 HOURS AND MY SITUATION STILL HAS NOT BEEN RESOLVED! They act like my hard earned money is theirs and they can do what ever they want, leaving me helpless and unable to have access to my money!!!!! I am a single mom of 2 young children and work every damn day to what not be able to have access to my money to go to the grocery store and buy food to make for dinner!!!!!!!
Mar 5, 2019
This is the worst branch of Scotiabank I have ever visited. The customer service was poor and the wait time inline to see a teller is horrendous. The overall appearance of the branch both inside and outside needs a facelift, totally run down like the Islington area. I would never go back there!
Jul 20, 2018
I love this branch! The women who assisted me were very courteous, kind and professional. The teller and I think it was her manager or shift supervisor, helped me fix my account! I also love that this branch is open until 8pm! I think the key to getting great service is to be courteous and respectful to the tellers, because they will be courteous and respectful back to you. I also think it helps to make sure you know what questions to ask, know what your issue is because the tellers are not mind readers. The better you understand your needs then the more the tellers can help you, within reason.

INDUSTRY BLOGS

Whiskey Trails: A Cultural Expedition through Ireland and Scotland
Whiskey Trails: A Cultural Expedition through Ireland and Scotland

#whiskey #smithville

Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history, tradition,...

Smithville Whiskey

Whiskeys of the World: Types and Distinctions
Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity
The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey

A Whiskey Journey: From Water Source to Distillery
A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance
Female Bootleggers of Prohibition: Stories of Defiance

#whiskey #smithville

Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

Grain Games: The Whisky Character Playground
Grain Games: The Whisky Character Playground

#whiskey #smithville

Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality
The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

Carrie Nation: A Crucial Catalyst of the Temperance Movement
Carrie Nation: A Crucial Catalyst of the Temperance Movement

#whiskey #smithville

Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

Smithville Whiskey

Own this business?

Claim Your Business
• Update your photo and information
• Get notified when reviews are posted
• Respond and manage your reviews
• Select badges and keywords

Bank Near Me

BMO Bank of Montreal

BMO Bank of Montreal

2428 Islington Ave, Toronto
RBC Royal Bank

RBC Royal Bank

129 Rexdale Blvd, Toronto
TD Canada Trust

TD Canada Trust

2038 Kipling Ave, Toronto
CIBC Branch & ATM

CIBC Branch & ATM

136 Rexdale Blvd, Toronto
BMO Bank of Montreal

BMO Bank of Montreal

155 Rexdale Blvd, Toronto