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Google Reviews

Refresh Reviews 2.9


Nov 2, 2017
I've read a lot of negative about this bank in general, but my experience with this branch has been quite good. Friendly and knowledgeable staff. While I was there I observed them going out of their way to help other customers also.

Sep 15, 2017
I wouldn't do any type of business with this bank. I am constantly having to call and inquire about why money just magically disappears frequently from my account and then they give some of the most ridulously stupid answers. For example I get charged $5 if bank fees aren't there... okay that's fine but they started charging me this $5 fee everytime I used my card meanwhile my plan is unlimited. Customer service proceeds to tell me that I was charged a $5 fee because I took out 60 dollars out of the machine but there was only "$50.60" I don't have overdraft so if don't have $60 guess what... ZERO dollar bills are coming out of the machine. Customer service wants to argue with you rather than listen to you and the wait times are ridiculous. Also be prepared to be put on hold 3 to 4 times. I've been on the phone for an hour because I noticed money missing from my account totalling $40.

Feb 2, 2018

Oct 20, 2016

Apr 5, 2016

INDUSTRY BLOGS

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

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Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

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Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

Famous Women and the Repeal of Prohibition: Evolving Perspectives

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While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

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Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

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The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

A Whiskey Journey: From Water Source to Distillery

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Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

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Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition

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Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey


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Opening Hours

Mon:9:30 am - 5 pm
Tue:9:30 am - 5 pm
Wed:9:30 am - 5 pm
Thu:9:30 am - 6 pm
Fri:9:30 am - 6 pm
Sat:9:30 am - 3 pm Today

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