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Google Reviews

Refresh Reviews 3.3


Dec 31, 2018
Customer service (negative 5) Manager and new young cashiers lack customer service. Inapt at conducting menial tasks. You will never get an apology when a big financial mistake is made on their end. You can have evidence of their financial mistake and they will attempt to brush it under the rug. National Bank Customer Service Call Centre You can call the National Bank customer service hotline but they will never call you back regarding your complaint. Location (+ 3) Only location in central Hamilton. Parking is located on the back of the building. Traffic turning onto Vine Street from James St can take a while. Wait times (+3) There is never a line-up to be tended by a cashier. The bank is never busy. Overview Do not bank at this location. Take your business elsewhere. I will not bother to find out if their customer service has improved because simply it will not due to poor management and training at this location.

Dec 13, 2018
Satisfied customer, have been with them for 9 yrs since I relocated to Hamilton, ON. They offer great customer service, and often willing to seek answers for any financial issues in regards to bill payments, pre-authorized payments scheduling and various other options.

Apr 11, 2018
High quality and 5 star services.

Nov 12, 2018
The worst bank ever 2 times hold my card for no reason i had to send money to my son's birthday i could not do that because they blocked my card i called the number they said the branch put hold on your card and it's holiday now I'm pissed and my son is pissed screw National Bank. Please open account in different bank

Dec 4, 2017
Rude people

INDUSTRY BLOGS

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

#whiskey #smithville

Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands, we’ll...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

Whisky 101: A Light-hearted Guide to the Water of Life

#whiskey #smithville

Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour,...

Smithville Whiskey

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

#whiskey #smithville

Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey


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Opening Hours

Mon:9:30 am - 5 pm
Tue:9:30 am - 5 pm
Wed:9:30 am - 5 pm
Thu:9:30 am - 6 pm
Fri:9:30 am - 6 pm
Sat:9:30 am - 3 pm Today

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