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Google Reviews

Refresh Reviews 3.3


Dec 31, 2018
Customer service (negative 5) Manager and new young cashiers lack customer service. Inapt at conducting menial tasks. You will never get an apology when a big financial mistake is made on their end. You can have evidence of their financial mistake and they will attempt to brush it under the rug. National Bank Customer Service Call Centre You can call the National Bank customer service hotline but they will never call you back regarding your complaint. Location (+ 3) Only location in central Hamilton. Parking is located on the back of the building. Traffic turning onto Vine Street from James St can take a while. Wait times (+3) There is never a line-up to be tended by a cashier. The bank is never busy. Overview Do not bank at this location. Take your business elsewhere. I will not bother to find out if their customer service has improved because simply it will not due to poor management and training at this location.

Dec 13, 2018
Satisfied customer, have been with them for 9 yrs since I relocated to Hamilton, ON. They offer great customer service, and often willing to seek answers for any financial issues in regards to bill payments, pre-authorized payments scheduling and various other options.

Apr 11, 2018
High quality and 5 star services.

Nov 12, 2018
The worst bank ever 2 times hold my card for no reason i had to send money to my son's birthday i could not do that because they blocked my card i called the number they said the branch put hold on your card and it's holiday now I'm pissed and my son is pissed screw National Bank. Please open account in different bank

Dec 4, 2017
Rude people

INDUSTRY BLOGS

Whiskey Production: 18th Century Methods vs Modern Techniques

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In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while in...

Smithville Whiskey

Famous Women and the Repeal of Prohibition: Evolving Perspectives

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While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

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A Spirited History: The Role of Whisky During American Prohibition

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Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

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The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

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Carrie Nation: A Crucial Catalyst of the Temperance Movement

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Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

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Grain Games: The Whisky Character Playground

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Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

Smithville Whiskey

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

#whiskey #smithville

Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

Smithville Whiskey

Bourbon: The Quintessential American Whisky with a Unique Twist

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Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

Smithville Whiskey


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Opening Hours

Mon:9:30 am - 5 pm
Tue:9:30 am - 5 pm
Wed:9:30 am - 5 pm
Thu:9:30 am - 6 pm
Fri:9:30 am - 6 pm
Sat:9:30 am - 3 pm Today

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