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Google Reviews

Refresh Reviews 3.3


Dec 31, 2018
Customer service (negative 5) Manager and new young cashiers lack customer service. Inapt at conducting menial tasks. You will never get an apology when a big financial mistake is made on their end. You can have evidence of their financial mistake and they will attempt to brush it under the rug. National Bank Customer Service Call Centre You can call the National Bank customer service hotline but they will never call you back regarding your complaint. Location (+ 3) Only location in central Hamilton. Parking is located on the back of the building. Traffic turning onto Vine Street from James St can take a while. Wait times (+3) There is never a line-up to be tended by a cashier. The bank is never busy. Overview Do not bank at this location. Take your business elsewhere. I will not bother to find out if their customer service has improved because simply it will not due to poor management and training at this location.

Dec 13, 2018
Satisfied customer, have been with them for 9 yrs since I relocated to Hamilton, ON. They offer great customer service, and often willing to seek answers for any financial issues in regards to bill payments, pre-authorized payments scheduling and various other options.

Apr 11, 2018
High quality and 5 star services.

Nov 12, 2018
The worst bank ever 2 times hold my card for no reason i had to send money to my son's birthday i could not do that because they blocked my card i called the number they said the branch put hold on your card and it's holiday now I'm pissed and my son is pissed screw National Bank. Please open account in different bank

Dec 4, 2017
Rude people

INDUSTRY BLOGS

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The Science of H2O: Why Water Matters in Whisky Production

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Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

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The Art of Distillation: How it Shapes the Flavour of Whisky

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Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition

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Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

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Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

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Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

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Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

Bourbon: The Quintessential American Whisky with a Unique Twist

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Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

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Famous Women and the Repeal of Prohibition: Evolving Perspectives

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While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey


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Opening Hours

Mon:9:30 am - 5 pm
Tue:9:30 am - 5 pm
Wed:9:30 am - 5 pm
Thu:9:30 am - 6 pm Today
Fri:9:30 am - 6 pm
Sat:9:30 am - 3 pm

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