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TD Canada Trust

TD Canada Trust

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3.2 Google Review
701 Guelph Line, Burlington, Ontario, L7R 3M7, Canada
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Refresh Reviews 3.2


Mar 4, 2019
I needed a new card I went in showed them my liscence for Id. Then I told them my phone number associated with my account. Ann(apparently the supervisor) asked me for the last transaction I couldn’t remember the exact one so I logged into my banking app, she had me tell her 5+ confirmations of what I had recently purchased. I told her I’ve never needed to answer this many questions before and told her I thought it was strange. She was rude and proceeded to tell me I don’t know what I’m talking about and she’s worked at the bank for a long time. I replied with maybe you just go a more thorough job, and she said no everyone has to do this every time. And then she went on to tell me that I needed to provide her with the last four digits of my lost card. I’ve lost my debit card over 100 times(unfortunately) and I’ve never been questioned so heavily. She made me feel very uncomfortable. She also wasn’t very pleasant with the individual she was serving before me either.

Aug 9, 2018
Absolutely horrible customer service. I spoke to someone in regards with a business matter named Tracy. She requested I have someone call her. The person attempted to call 5 times. I finally called back and was told that Tracy actually left right after her phone call with me. Absolutely unacceptable. After all the poor customer service I experienced with this branch, I decided to close my account and have my main Branch at a different location. Extremely glad I did so.

Aug 2, 2018
I have always had friendly and helpful staff. Great hours of operation

Aug 16, 2018
I always receive quick and very helpful service here.

Dec 11, 2017
This outgoing friendly team saved the day for me, when the ATM ate my bank card! Elizabeth M. (far left side of pic) was the main person who helped me. Her smiles and relaxed way unwound my stressful day, and turned a problem into a quickly resolved solution! The person in the middle also gave excellent assistance. I will get her name and post it here!

INDUSTRY BLOGS

Whisky Wonders: An Expedition Across Regions

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There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

Carrie Nation: A Crucial Catalyst of the Temperance Movement

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Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

Smithville Whiskey

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

#whiskey #smithville

Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

Smithville Whiskey

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

#whiskey #smithville

Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

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Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey


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Opening Hours

Mon:8 am - 8 pm
Tue:8 am - 8 pm
Wed:8 am - 8 pm
Thu:8 am - 8 pm
Fri:8 am - 8 pm Open Today
Sat:8 am - 4 pm

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