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TD Canada Trust

TD Canada Trust

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3.2 Google Review
701 Guelph Line, Burlington, Ontario, L7R 3M7, Canada
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Refresh Reviews 3.2


Mar 4, 2019
I needed a new card I went in showed them my liscence for Id. Then I told them my phone number associated with my account. Ann(apparently the supervisor) asked me for the last transaction I couldn’t remember the exact one so I logged into my banking app, she had me tell her 5+ confirmations of what I had recently purchased. I told her I’ve never needed to answer this many questions before and told her I thought it was strange. She was rude and proceeded to tell me I don’t know what I’m talking about and she’s worked at the bank for a long time. I replied with maybe you just go a more thorough job, and she said no everyone has to do this every time. And then she went on to tell me that I needed to provide her with the last four digits of my lost card. I’ve lost my debit card over 100 times(unfortunately) and I’ve never been questioned so heavily. She made me feel very uncomfortable. She also wasn’t very pleasant with the individual she was serving before me either.

Aug 9, 2018
Absolutely horrible customer service. I spoke to someone in regards with a business matter named Tracy. She requested I have someone call her. The person attempted to call 5 times. I finally called back and was told that Tracy actually left right after her phone call with me. Absolutely unacceptable. After all the poor customer service I experienced with this branch, I decided to close my account and have my main Branch at a different location. Extremely glad I did so.

Aug 2, 2018
I have always had friendly and helpful staff. Great hours of operation

Aug 16, 2018
I always receive quick and very helpful service here.

Dec 11, 2017
This outgoing friendly team saved the day for me, when the ATM ate my bank card! Elizabeth M. (far left side of pic) was the main person who helped me. Her smiles and relaxed way unwound my stressful day, and turned a problem into a quickly resolved solution! The person in the middle also gave excellent assistance. I will get her name and post it here!

INDUSTRY BLOGS

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly, grain....

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

#whiskey #smithville

Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

Smithville Whiskey

Famous Women and the Repeal of Prohibition: Evolving Perspectives

#whiskey #smithville

While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey


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Opening Hours

Mon:8 am - 8 pm
Tue:8 am - 8 pm
Wed:8 am - 8 pm
Thu:8 am - 8 pm
Fri:8 am - 8 pm Today
Sat:8 am - 4 pm

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