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Refresh Reviews 2.9


Apr 1, 2019
This branch is awfully slow in dealing with client’s request. I have asked Questrade to transfer my RRSP fund from CIBC to my RRSP account in Questrade. Questrade submit my request to CIBC, but this branch does not process my request. Now It has been a month since my request was submit to this branch. If you can wait for very long time, don’t go to this branch to do your banking business.

Sep 25, 2018
Awful experience trying to pay my loan. I do banking with another bank but I'm grateful CIBC gave me a loan for my car. I had a cheque bounce and needed up come to the branch and pay in person. The teller clearly hates her job because she was so frustrated with me. I'm not a master at banking so I couldn't be very efficient for her. You'd think the person dealing with customers everyday would be nicer but I guess she was just having a bad day. I ended up clearing everything up I hope. It was a very simple procedure but she made it seem like it would be impossible. This is just my experience but I'll stay on top of my loan so I never have to come back here. Hope your day's better Marie but you definitely didn't make mine better.

Aug 23, 2018
Am having a perfect safe record with CIBC, always paid on time and never delays what it promises. Indeed believe in CIBC and the credit card which have done normal use for years now. Eh awesome!

Sep 24, 2018
Staff are nice but the service is painfully slow. I've tried all different times of day to do my business banking and it doesn't make a difference. First thing in the morning there are fewer customers but there is still a line because only one teller is on. Afternoon is very busy, often 10 people in line and it takes me between 10-30 minutes to be served and usually only 3 out of 6 wickets are manned. I have to go several times a month and it makes for such a frustrating experience.

Aug 13, 2018
Been here several times Always slow and friendly. Reason for negative review... No one ever picks up the phone. I need to make an appointment. Called 10x over 2 days. Cannot make an appointment. I don't want to drive in to make an apoappointm to come in again.

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Opening Hours

Mon:9 am - 5 pm
Tue:9 am - 5 pm
Wed:9 am - 8 pm
Thu:9 am - 8 pm Today
Fri:9 am - 7 pm
Sat:9 am - 4 pm

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